Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,682 Reviews)
Rating breakdown 19,682 reviews
5 Stars
16,961
4 Stars
2,123
3 Stars
357
2 Stars
112
1 Star
129
86%of customers recommend this product.
(
819 out of
957)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
This product has very cool features.
on June 21, 2025
Posted by: Arson918
[This review was collected as part of a promotion.] The Galaxy ai is very impressive and hands free is the best. I use this device daily through work school and motocross I don't think anything other device would be able to keep up with me..
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Hey Arson918, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the usage and features of your new device. We love that you are finding this device such a great value every day and that it is keeping up with all of your needs so well. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Insanely perfect
on June 22, 2025
Posted by: Smitty
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a fantastic phone for anyone who wants the absolute best Android has to offer.
Stunning Screen: The display is incredibly bright, vibrant, and smooth – perfect for everything from watching videos to Browse.
Top-tier Performance: This phone is super fast, handling all your apps and games without a hitch thanks to its powerful new processor.
Amazing Cameras: It takes incredible photos and videos, even in challenging light, with a versatile setup including a huge 200MP main camera.
Great Battery Life: You'll easily get a full day (and often more) on a single charge.
S Pen & Galaxy AI: The built-in S Pen is super handy for notes and creativity, and the new Galaxy AI features are genuinely useful.
Premium Design: It looks and feels high-end with its durable titanium build.
Keep in mind:
It's a premium phone with a premium price tag.
You'll need to buy a charger separately.
If you're upgrading from an older phone or just want the ultimate Android experience, the S25 Ultra is definitely worth considering.
Stunning Screen: The display is incredibly bright, vibrant, and smooth – perfect for everything from watching videos to Browse.
Top-tier Performance: This phone is super fast, handling all your apps and games without a hitch thanks to its powerful new processor.
Amazing Cameras: It takes incredible photos and videos, even in challenging light, with a versatile setup including a huge 200MP main camera.
Great Battery Life: You'll easily get a full day (and often more) on a single charge.
S Pen & Galaxy AI: The built-in S Pen is super handy for notes and creativity, and the new Galaxy AI features are genuinely useful.
Premium Design: It looks and feels high-end with its durable titanium build.
Keep in mind:
It's a premium phone with a premium price tag.
You'll need to buy a charger separately.
If you're upgrading from an older phone or just want the ultimate Android experience, the S25 Ultra is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wish it had the Bluetooth pen
on June 24, 2025
Posted by: Leej2003
[This review was collected as part of a promotion.] I use this device for many things. I love the AI help with streaming homework and DIY projects.
Also, just a random conversations with ai on every day, things such as fixing computer networking systems and when does the nfl season start
Value
4
Response from Samsung USBy R&R Team, June 24, 2025
Hi there Leej2003, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding your device so useful for a range of daily tasks and questions. We have provided a link to the Samsung Support Team for your convenience to answer any questions that may come up about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Worse than S23 Ultra,no AI benefit
on June 24, 2025
Posted by: DontlikeS25
[This review was collected as part of a promotion.] Worse than S23 Ultra, dont see the AI benefit. Wallet wont work
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that upgrading to a new device can take adjustment time, and that frustration can occur when you are not having your expectations met with the functionality. We have provided a link to an article to help you with the features of your Samsung Wallet. We have also shared a link to the Samsung Support Team to offer additional assistance if this frustration continues, and offer additional assistance with any additional matters you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use Samsung Wallet on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001347/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Samsung Wallet on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001347/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Unit meets expectations
on June 26, 2025
Posted by: Tnlam197
[This review was collected as part of a promotion.] It is great with my everyday app, and I like the read the screen feather in Galaxy AI. It is a solid choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on July 1, 2025
Posted by: PC2025
[This review was collected as part of a promotion.] I love my S25 Ultra. It has been a great phone. I have had S22 ultra and S24 plus. All phones have been great. My S25 ultra has been amazing so far. It is fast and quickly loads all my stuff. I like how easy it is navigate. My battery charge last long for how much I use my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have samsung brand for more than 15 years great
on July 2, 2025
Posted by: Joaquin
[This review was collected as part of a promotion.] I have samsung for more the 15 years and i recommend because has some many features and great technology
You can do everything on this phone
Amazing AI
You can do everything on this phone
Amazing AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 🖊 galaxy of the galaxy and I was awarded to
on July 4, 2025
Posted by: TravisScottsdale
[This review was collected as part of a promotion.] Its awesome at work too much for you and your hair is so much for you my name Alvaro
Value
5
Written by a customer while visiting Samsung US