Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,489 Reviews)
Open Ratings Snapshot
Rating breakdown 23,489 reviews
5 Stars
20,151
4 Stars
2,578
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product. 
(
1,128 out of 1,312
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
BEST PHONE I'VE EVER USED
on April 27, 2026
Posted by: Stallme
[This review was collected as part of a promotion.] This phone is an absolute beast, while I have not used Galaxy AI, I plan on using it soon. It is fast and the battery is the longest lasting I've come across. Honestly, this is what a smart phone should be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the AI .
on April 27, 2026
Posted by: Torkker
[This review was collected as part of a promotion.] The AI is like having a best friend that thinks they know everything lol I use it all the time vary convenient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Great Phone for Alternate S26
on April 27, 2026
Posted by: boshaun7
[This review was collected as part of a promotion.] Phone is still Great, may not be the latest but it does over 95 Percent the same as S26 Ultra. It's an minor upgrade from S25 Ultra unless you have an older phone, then upgrade would be more meaningful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Phone Is also Love it
on April 27, 2026
Posted by: INWOOD863
[This review was collected as part of a promotion.] Love the photos and videos that I took on the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great for editing photos
on April 27, 2026
Posted by: Ic3boy2121
[This review was collected as part of a promotion.] I use my phone for editing photos as a photographer. Galaxy AI will assist me and my photos by making corrections and making the photos sharper with clarity. The ohone has great battery life and using the pen makes planning and notes a breeze. I cant wait to upgrade and get the next installment of the Ultra series, this is a fantastic phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on April 27, 2026
Posted by: Samsungguy9917
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra is the ultimate phone so many features I still haven't even used but he ones I have especially Galaxy Ai has been very helpful . The camera is one of the best I ve used and Im not a person who takes a lot of pictures but I take more now with this phone. I really love this phone it so good I I dont want to upgrade it yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. IT'S A BEAST!!!
on April 27, 2026
Posted by: Adi063
[This review was collected as part of a promotion.] This phone is seriously impressive, it's definitely a top contender for my favorite device. The design is both stylish and incredibly capable, making it a joy to hold and use. Plus, the Galaxy AI features are surprisingly handy for everyday tasks. It really feels like it's made to handle anything you throw at it. Honestly, it's a game-changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My best phone ever
on April 27, 2026
Posted by: Alberto1
[This review was collected as part of a promotion.] I have used different kind of phones and brands. But my new Samsung is the best. I am confident every day that the device will provide the best performance for my work and personal life. Battery, speed processors, quality of pictures. I am using my phone for work every day. Communicating reports, I can do my trainings, I can show products and benefits to my customers and communicate with my bosses in the best professional way, thanks for Samsung. My phone is a piece of art it's not only reliable but part of my life too. Thanks Samsung to invest in us help us to communicate better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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