Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,455 Reviews)
Open Ratings Snapshot
Rating breakdown 23,455 reviews
5 Stars
20,124
4 Stars
2,571
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product. 
(
1,128 out of 1,312
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This product has great features.
on April 27, 2026
Posted by: 4nnystaia
[This review was collected as part of a promotion.] I am loving my S25 Ultra, I've been with Samsung for a while now, and everytime they realese something new I have to go see. I was drawn to the S25 because of the camera quality. And with Galaxy AI, I have help with editing and video recording. With the bigger screen my videos are more vivid.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone ever.
on April 27, 2026
Posted by: Hantoosh
[This review was collected as part of a promotion.] The phone has all the features you need for personal or commercial use.
Very decent design and long life battery.
I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone and it's features!
on April 27, 2026
Posted by: KCBaby02
[This review was collected as part of a promotion.] THIS SAMSUNG 25 ULTRA IS SIMPLY AMAZING!!!! I WAS STUCK ON THE NOTE 10PLUS FOR SO LONG AND REFUSED TO UPGRADE BECAUSE I LOVED MY PHONE, AND SINCE THEY STOPPED PRODUCTION OF THE NOTE PHONES I WOULDN'T UPGRADE BECAUSE I WAS ABLE TO GET SO MUCH WORK DONE WITH IT. MY NOTE STARTED HAVING TECHNICAL ISSUES AND I EVENTUALLY WAS FORCED TO UPGRADE BUT I STILL WASN'T CONVINCED THAT A NEWER SAMSUNG WOULD BE ABLE TO MATCH THE CAPABILITIES THAT I HAD WITH MY NOTE.... BOY WAS I WRONG!!!!
I LOVE MY NEW PHONE AND TGE CAPABILITIES ARE WAY BEYOND WHAT THE NOTE 10PLUS COULD EVER DO. I'M ABLE TO GET MY WORK DONE WITH THIS PHONE, WORK MY BUSINESS, WATCH MOVIES AND SHOWS CLEARER, Galaxy AI, AND GAMING IS OUT OF THIS WORLD.
I'M JUST SO PLEASED AND EXCITED THAT I FINALLY UPGRADED TOMUCH BETTER ... EVEN IF IT WAS BY FORCE!
I'M A SAMSUNG LOVER FOR LIFE!!!😍❤️❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 27, 2026
Posted by: Jboogie
[This review was collected as part of a promotion.] I've had this phone for about 2 years now and am still learning different features that I could do with the phone, without downloading a whole bunch of apps. "Galaxy AI" is also helpful in it's research and I use my phone for research and currently looking into ways to make money by using my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on April 27, 2026
Posted by: TessaLovesTech
[This review was collected as part of a promotion.] This phone has everything I need and more. It's taken the place of my laptop and tablet for at least 90% of what I need to do. Ota AI features and Camera are superb. It's frame is pretty strong ,have dropped it a few times and not even a scratch. The settings has so many options that you can literally customize it to make it a custom made phone for you. Absolutely love my phone !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Review
on April 27, 2026
Posted by: Azrael
[This review was collected as part of a promotion.] Galaxy AI is amazing! But love my Samsung products even more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 27, 2026
Posted by: Andy2141
[This review was collected as part of a promotion.] Amazing easy to use with great features. Ai is a great ability that helps with keeping up with today's society
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy there awesome phones always
on April 27, 2026
Posted by: Bob001
[This review was collected as part of a promotion.] I love my Galaxy phone this is not my first Galaxy phone but by far my best one but I've always liked Galaxy phones and I highly recommend anybody looking for a phone to go to the Galaxy I had to ask 25 Ultra and it's amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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