Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,724 Reviews)
Rating breakdown 15,724 reviews
5 Stars
13,572
4 Stars
1,698
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product.
(
493 out of
595)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Okay product
on March 13, 2025
Posted by: CentralPA
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S25 Ultra. I absolutely cannot point out a single difference between this new phone and my old one, besides the flat screen. Oh, you will get AI features which you probably would never use.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Hello CentralPA, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and we would love to help you have the best possible experience with your device. We understand that changes to the software can take some discovery time and we have some great resources available to help you align the settings to your preferences. We have provided links to the full device manual and the Samsung Support Team. We also have some great tutorial videos and an interactive simulator available online. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Go better year tru years
on March 13, 2025
Posted by: LukasMH
[This review was collected as part of a promotion.] Hi i change my Samsung galaxy s24 ultra for the 25 at firts i think my self is gone be the same,but wrong,the New model is really nice,fast,more power to have coverege in places that most of the People dont have,i start to knowing the AI but so far i love,all my life i used,Samsung, note,ect...wort the change
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A step up from the 23 ultra
on March 13, 2025
Posted by: Bsanders905
[This review was collected as part of a promotion.] The seamless AI integration and much brighter vivid display definitely makes a 25 a great step up as well as the faster processor and the lighter weight that the titanium body frame brings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on March 16, 2025
Posted by: Jealt904
[This review was collected as part of a promotion.] I use my device for everything it has great battery life even when using it. The camera is amazing and one of the main reasons for purchase. Also the seamless actions across apps makes the phone even more user friendly. I'm just learning the ai features but so far so good. In my opinion it's the best phone on the market especially with the newest Qualcomm snapdragon chip which is the best available at the moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Signal is great on this S25 Ultra!
on March 19, 2025
Posted by: Crissyklum
[This review was collected as part of a promotion.] I love the speed of app opening and the slightly squared design of the frame it gives the phone a feeling of strength with out being too big or heavy . I found it has better signal streagth in all places where my old galaxy s 21 ultra strugged with. Battery life is definitely better at keeping back the backround apps all around this S25 Ultra improved in all places including seemless actions accrossed all apps. The ability to see your open apps like a digital file is extremely easy to use and makes the go between with multiple apps, extremely simple and effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 20, 2025
Posted by: Raizzo
[This review was collected as part of a promotion.] Love this phone so far. Great upgrade from my S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect cell phone
on March 22, 2025
Posted by: 34thereaper
[This review was collected as part of a promotion.] Everything about this phone is amazing. Audio is great speaker and phone speaker. Visually amazing screen quality and overall appearance. Including the pen is a great plus I'm overall pleased with all this phone has to offer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Verry Happy
on March 24, 2025
Posted by: Stigyytwo
[This review was collected as part of a promotion.] Great new phone. Had an ultra 23 and this 25 just feels better. Awesome photos and battery. Has cool new features like Audio eraser and AI powered Now Brief. Works great.
Value
5
Written by a customer while visiting Samsung US