Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,120 Reviews)
Rating breakdown 23,120 reviews
5 Stars
19,830
4 Stars
2,536
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
S Pen Feature
on April 14, 2026
Posted by: olivepit
[This review was collected as part of a promotion.] Miss the s pen to take selfie. That was a great feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S10 Note to the S25 ultra.
on April 14, 2026
Posted by: SignusX1
[This review was collected as part of a promotion.] I really like this phone. It has so many features the S10 only dreamed about. No local storage is a real downside to me though. I did all I understand to disable "Galaxy AI". I prefer an actual human that gets paid a living wage instead of an agent trained by scraping the interwebs for things Samsung didn't create. Maybe try paying a human instead of using "Galaxy AI". I really like the S25 though. Great product. It seems very ironic you're surveying about "Galaxy AI" yet your Ts and Cs says this, "Please make sure photos and videos are created by you and do not contain any third party copyrighted media." Does Samsung's LLM scrape information or does Samsung do the right thing by reaching out to the creator of the data and offering financial compensation in advance? You know like how it's illegal to jailbreak your products? Samsung is a better company than that, right? Right? Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You Always Get What U Pay For! (:
on April 14, 2026
Posted by: Smilen0w1
[This review was collected as part of a promotion.] On my own opinion Samsung is just wonderful, I've been owning Samsung cellphones/smarthphones since the S5 series & now I'm on the S25 series, so yeah I've been growing up with samsung, in my personal review I can say this company is doing better in many ways (now incluidind AI), but also there's little things that I might not like but still I trust Samsung, camera is wonderful, take some good pics/videos, I play videogames aloooooot & I have no issues with lag or phone running slow, AI complements the phone leave the smarthphone behind to Become a AI phone, there will be hate from other people saying that samsung is not what they expect or many other things, but we all buy whatever we want or what we think is the best for us (:
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 14, 2026
Posted by: Shaunna22
[This review was collected as part of a promotion.] I recently upgraded from the s23 to the s25 ultra. Transfering my data from my old phone was super easy and everything transferred, set up was easy. Also this phone is so much faster and signal is better. I enjoy streaming music and playing games. I really like the pen that come with it, it is a fun and helpful tool. I am still learning and discovering all the functions and abilities this phone has it is a fun journey, galaxy AI is also a interesting and fun tool. I can't wait to see what is next for the galaxy family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes Photos Better
on April 14, 2026
Posted by: Dbrust
[This review was collected as part of a promotion.] I’ve been really impressed with my Samsung Galaxy device, especially the Galaxy AI features. One of my favorite tools is how I can use Galaxy AI to clean up photos taken in crowded places. It’s amazing how easily I can remove distractions and make it look like my loved ones are almost alone in beautiful, historic locations.
Whether we’re visiting popular landmarks or busy tourist spots, I no longer worry about crowds ruining the moment. The results look natural and high quality, helping me preserve special memories in a more meaningful way.
Whether we’re visiting popular landmarks or busy tourist spots, I no longer worry about crowds ruining the moment. The results look natural and high quality, helping me preserve special memories in a more meaningful way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My s25 samsung ultra
on April 14, 2026
Posted by: udasami
[This review was collected as part of a promotion.] So far my s25 has been up to par. I use it a daily basis at home and at work. Response time and downloading has never been an issue. I guess only issue, which really isn't such a big deal, is when I'm gonna compose a message. Some times the keyboard seems like it's kinda small..or I have big , clumsy fingers...other than that, I love and enjoy my s25. Whether it be for work, or at home, it hasn't failed me yet....and the galaxy ai, omg....dont get me started....thats been a total, big help on my daily usage of phone.....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on April 14, 2026
Posted by: Bucky09
[This review was collected as part of a promotion.] Love the camera features of this phone! I also like the size for viewing but not happy with the weight of the phone. So it becomes a trade off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An ok device
on April 14, 2026
Posted by: Theb3agle
[This review was collected as part of a promotion.] There are some good things for the device. For one it allows for very good battery life. Some issues that are prevalent is the ability to lock your phone due to fingerprint sensor being so sensitive . Still a good product
Value
4
Written by a customer while visiting Samsung US