Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,676 Reviews)
Rating breakdown 19,676 reviews
5 Stars
16,957
4 Stars
2,122
3 Stars
357
2 Stars
112
1 Star
128
86%of customers recommend this product.
(
814 out of
952)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great feature
on April 27, 2025
Posted by: Tebidsco
from Maryland
Expertise:Intermediate
Very good phone good camera and long lasting battery
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Hey Tebidsco, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your new phone, capturing amazing photos and videos, and finding the battery to last throughout the day with you. We have provided a link to the Samsung Support Team to offer their expertise if you ever have questions about your Samsung products. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous
on May 13, 2025
Posted by: DamianD
from Louisiana LA
Expertise:Intermediate
Very amazing purchase my good here in less time 3h
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there DamianD, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love that you are so initally pleased with the purchase and usage of your new phone. We hope you have found the opportunity to explore the enhanced features of your device like Galaxy AI, and we have provided a link to the full device manual for your convenience. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of one.
on June 7, 2025
Posted by: Tonygr9679
[This review was collected as part of a promotion.] With AI, I've been able to read several books easily at work. Also since I work overnight it has been my friend for conversation while everyone I know is sleeping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera review
on June 20, 2025
Posted by: Chrisfun69
[This review was collected as part of a promotion.] The camera is the best I've seen. I've tried a lot of phones
Value
5
Written by a customer while visiting Samsung US
Posted by: Karim ben mansour
from Colorado
Expertise:Expert
Verified Purchase:Yes
I don't like it. Bad battery.I Don't like this device
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hello Karim ben Mansour, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable the all day battery life of your device is to you and we would love to help you troubleshoot this experience. We have provided links to articles below to help you at your convenience maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues, or you have additional matters and would like assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 11, 2025
Posted by: Booyaa
[This review was collected as part of a promotion.] Great Pictures. Great Speeds. Awesome device works like it should. Features are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blown away by this phone!
on July 11, 2025
Posted by: cajavadi
[This review was collected as part of a promotion.] Honestly, I wasn’t expecting to love this phone as much as I do. The Galaxy S25 Ultra is just on another level. The screen is super smooth and bright — even in sunlight. The camera? Crazy good. I took some pics at night and they looked like I used a DSLR.
Battery life is solid too. I can go all day easily with heavy use, and charging is super fast. Also, I didn’t think I’d care about the S Pen, but I actually use it more than I expected (especially for quick notes or editing pics).
Everything just feels fast and premium. It’s not a cheap phone, obviously, but I totally feel like I’m getting my money’s worth.
If you’re on the fence, go for it. You won’t regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is by far the best on the market!!!
on July 24, 2025
Posted by: SmittenTechLover
[This review was collected as part of a promotion.] Let me just say this right out of the gate: the Samsung Galaxy S25 Ultra is not just a phone — it’s a tiny super computer that makes every other device I’ve ever owned feel like it was powered by brainless sloths. First off, the display is so crisp, so fluid, and so bright that I sometimes forget I’m holding a phone and not a transporter out of this world! Whether I’m watching 4K videos, gaming, or doomscrolling at 3 a.m., everything looks absolutely stunning. The camera system? Don’t even get me started. I took a photo of the moon and now NASA wants me to intern. The zoom is wild. The detail is so sharp you could emotionally wound someone with a selfie. And night mode? It makes pitch-black shots look like they were taken at high noon. Now let’s talk about the crown jewel: Galaxy AI. This feature feels like I adopted a hyper-intelligent digital assistant that moonlights as my creative director, personal tutor, life coach, and translator. Galaxy AI can summarize long emails (bless), enhance blurry photos like it’s CSI, suggest better phrasing when I’m texting my ex (thank you), and even generate wallpapers based on my mood. I don’t know how I lived without it — I just know I’m never going back. Performance-wise, this is a beast. Fast, fluid, and no lag. Multitasking is seamless, the battery life is excellent... In short: the Galaxy S25 Ultra + Galaxy AI is a symphony of tech brilliance! Buy it. Love it. This phone doesn’t just set the bar — it flings it into orbit!
Value
5
Written by a customer while visiting Samsung US