Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,748 Reviews)
Rating breakdown 22,748 reviews
5 Stars
19,517
4 Stars
2,486
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This is a feature rich dependable phone
on April 13, 2026
Posted by: Lovemys25
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an excellent flagship smartphone that delivers a premium experience in almost every area. It stands out as a powerful, reliable, and feature-packed device that’s also surprisingly easy to use.
One of the biggest highlights of this phone is its wide range of features. From the stunning high-resolution display to the advanced camera system, everything feels top-tier. The camera setup, including its 200MP main lens, captures incredibly detailed photos and performs especially well in low-light conditions, making it a great choice for photography enthusiasts.
Performance is another strong point. Powered by a high-end processor, the phone runs smoothly whether you're multitasking, gaming, or using demanding apps. It feels fast and responsive at all times, which adds to its overall reliability.
What really sets the Galaxy S25 Ultra apart is its AI-powered features. The phone can intelligently assist with tasks, automate actions across apps, and enhance photos and videos using advanced AI tools. These features make everyday use more convenient and give the phone a modern, “smart assistant” feel.
Despite all its advanced capabilities, the phone remains user-friendly. Samsung’s interface is clean and intuitive, so even with so many features, it’s easy to navigate and customize.
Battery life is also impressive, lasting throughout the day with regular use, and the overall build quality feels solid and premium, adding to its dependability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ease of use is great
on April 13, 2026
Posted by: Runamuk0
[This review was collected as part of a promotion.] My Galaxy S25 is good. I like the ease of use. The OS is pretty good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to.use overall!
on April 13, 2026
Posted by: LoriDori
[This review was collected as part of a promotion.] I absolutely love all the features especially AI editing of photos. The AI editing of messages is also wonderful, friendly and easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 13, 2026
Posted by: Nate48
[This review was collected as part of a promotion.] I recently got the s25 ultra and I have to say i absolutely love it the phone itself is amazing and the galaxy ai is pretty helpful but I'd have to say the cameras on it are the best feature in my opinion the quality is outstanding and the zoom is exceptional but all around this is a great phone and I have zero regrets with getting it just wish I'd have gotten it sooner
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous phone.
on April 13, 2026
Posted by: Avta77
[This review was collected as part of a promotion.] This product has spectacular features is like having a pc in my hands. working with the iA from my phone is great and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
WiFi Override
on April 13, 2026
Posted by: MidnightBurgeristhebest
[This review was collected as part of a promotion.] The phone is a phone. My biggest problem is when you drive, or I imagine walk, past a strong wifi signal your Bluetooth will close, and then come right back up. If you're listening to an audiobook you will lose a few seconds of dialogue. The AI photo stuff is pretty cool though.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good Product Overall
on April 13, 2026
Posted by: OldMan
[This review was collected as part of a promotion.] NETWORK CONNECTIVITY: Excellent allowing network access anywhere.
BATTERY: Once you figure out all the battery charging protection settings, very good.
CAMERAS: Rear camera zooms in great but is shaky at max zoom. Front camera works very well.
AUDIO: Excellent
OTHER: Phone migration and initial setup much improved compared to previous models. Increased devices connectivity much better than previous models. AI really helps for searching, email, shopping, browsing, along with everything else you do with your phone.
BATTERY: Once you figure out all the battery charging protection settings, very good.
CAMERAS: Rear camera zooms in great but is shaky at max zoom. Front camera works very well.
AUDIO: Excellent
OTHER: Phone migration and initial setup much improved compared to previous models. Increased devices connectivity much better than previous models. AI really helps for searching, email, shopping, browsing, along with everything else you do with your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great switch from iOS to Android
on April 13, 2026
Posted by: AlexTrappin
[This review was collected as part of a promotion.] At first I thought the switch would be hard. I had to get the best option there was to make it worth the switching. So far 7 months into ownership and I really don't have complaints. It has been very useful for work and other areas. Good phone for productivity and other areas are very strong like screen and camera quality. Battery life is great as well.
Value
5
Written by a customer while visiting Samsung US