Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,519 Reviews)
Rating breakdown 5,519 reviews
5 Stars
4,728
4 Stars
659
3 Stars
89
2 Stars
20
1 Star
23
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great stylish performance phone.
on February 22, 2025
Posted by: Big Boss
from New York
Expertise:Expert
I pre-ordered the s25 ultra is the best fastest sharpness camera ever made.So happy i trade in my s21 ultra for this one..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is very good photo
on February 22, 2025
Posted by: Christo1983
[This review was collected as part of a promotion.] Really I like this phone
Thanks 😊 🫂 thanks 😊 very good
Thanks 😊 🫂 thanks 😊 very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade ?
on February 22, 2025
Posted by: Tydolla
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse, but is it a game-changer? Let’s break it down.
Design & Display
Lighter titanium frame, matte finish, and flat edges—finally! The 6.9" Dynamic AMOLED 2X is stunning—brighter (3,500 nits), ultra-smooth (1-120Hz), and razor-sharp (1440p).
Performance & Battery
Powered by the Snapdragon 8 Gen 4 (or Exynos 2500 in some regions), it’s blazing fast—zero lag, maxed-out gaming, and AI-optimized efficiency. The 5,500mAh battery lasts all day, but 45W charging is still disappointing.
Camera: Zoom King?
The 200MP main sensor shines in low light, the 50MP periscope (5x optical) is solid, and 100x zoom is still a gimmick. AI processing helps, but sometimes overdoes it.
AI & Software
One UI 7 brings Galaxy AI with real-time call translation, text summarization, and smarter battery optimizations—cool but not life-changing.
Verdict
✔ Buy it: The best display, top-tier performance, and solid cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never disappoints
on February 23, 2025
Posted by: IslandGirl808
[This review was collected as part of a promotion.] Samsung devices are always superior in quality. Smart Switch makes it so easy to transfer everything from one Samsung device to another along with having Samsung Cloud and Google as an added sense of security to backing things up. Features always have upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Peak phone design
on February 23, 2025
Posted by: TwinsFan
[This review was collected as part of a promotion.] Really enjoying the overall design of the Galaxy s25 Ultra. The anti reflective, flat screen, with slightly rounded corners make it a joy to use. The new audio eraser is great too for cleaning up videos shot in windy settings. The only major improvement I'm still hoping to see in the future is a better camera for natural looking shots with a faster shutter for less blur on moving subjects.
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hi there TwinsFan, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the features of your new device, and finding fun ways to use it every day. We have provided a link to an article to help you with the occasions where your photos are coming out a little blurry. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is so cool
on February 24, 2025
Posted by: Thebestw
[This review was collected as part of a promotion.] I love it the picture s are incredible. You have to get it you will love it too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: Leopride
[This review was collected as part of a promotion.] Nice upgrade
Really liking the design of the S25 Ultra, coming from an S21 Ultra (preorder) which was nice also, but this feels more premium. The cameras are very good as well, best in a phone I think at the moment.
My first impression is that it doesn't feel or look as nice as my old phone, which was a beautiful shade of blue, but I feel my old phone, despite being a lesser model, looked and felt more premium. The phone is seamless across apps. The new now brief system is convenient. The audio eraser is really useful too.
Really liking the design of the S25 Ultra, coming from an S21 Ultra (preorder) which was nice also, but this feels more premium. The cameras are very good as well, best in a phone I think at the moment.
My first impression is that it doesn't feel or look as nice as my old phone, which was a beautiful shade of blue, but I feel my old phone, despite being a lesser model, looked and felt more premium. The phone is seamless across apps. The new now brief system is convenient. The audio eraser is really useful too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This time i feel the change and i love it
on February 24, 2025
Posted by: Mido25
[This review was collected as part of a promotion.] There is nothing to say much
I just love my samsung
And yeah samsung keep going with always new future
I just love my samsung
And yeah samsung keep going with always new future
Value
5
Written by a customer while visiting Samsung US