Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,080 Reviews)
Rating breakdown 27,080 reviews
5 Stars
23,259
4 Stars
3,001
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
25 Altra is very good, but the battery seems to be
on March 10, 2025
Posted by: Jchong123
[This review was collected as part of a promotion.] I'm still working hard, but things are way better overall. But it's such a pain when the music keeps playing after I switch from the car to my earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Awesome
on March 10, 2025
Posted by: Mahelet
[This review was collected as part of a promotion.] Runs fast, the camera is excellent.
Awesome product. Samsung is getting better every time
Awesome product. Samsung is getting better every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The s pen doesn't work, it doesn't have Bluetooth,
on March 10, 2025
Posted by: Guss666
[This review was collected as part of a promotion.] The s pen does not have Bluetooth, the pen pointer is not calibrated
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Hello Guss666, we appreciate you taking time out of your busy day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the features you have been using and are accustomed to can take time to and cause frustration. We have provided a link to an article that highlights the usage of your S Pen. Your Galaxy S25 Ultra’s S Pen can be used to create quick notes and memos, drawings, artwork, and more! You can easily use S Pen related features such as AI Select, Translate, and Magnify to help you utilize your phone and multitask throughout the day. Plus, additional S Pen settings can be customized depending on how you’d like to use the S Pen. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with my latest Samsung flagship!
on March 10, 2025
Posted by: TruSenSei78
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse! Seamless actions across all apps make multitasking effortless. "Now Brief" keeps me organized, and "Audio Eraser" is a game-changer for crisp sound. Whether I'm streaming, gaming, watching movies, working, or studying, this phone handles it all flawlessly. Simply the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spitting image of the 24ultra, just a hair smaller
on March 10, 2025
Posted by: Jimmijamm
[This review was collected as part of a promotion.] UI is changed up some, lighter than the s24, seems a bit smaller too... deff better on processor upgrade...not to impressed with it.. it's almost exact same build as the s24..even my s24 case fits the s25 almost exact...feels like samsung didn't put much effort in this build...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I want to upgrade yearly.
on March 10, 2025
Posted by: gunnerr
[This review was collected as part of a promotion.] I'd like to be able to update yearly to a new phone. This phone was set up over the phone and hoping all the setup is complete.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra has been amazing so far, Ai is great
on March 10, 2025
Posted by: Hooper
[This review was collected as part of a promotion.] **Seamless Actions:**
* **Concept:** Aims to streamline tasks across different apps, reducing friction.
* **Performance:** Generally smooth. Example: Copying an address in a message and instantly opening it in Maps.
* **Value:** Saves time, enhances workflow, especially for frequent multi-app users.
* **Potential:** Can be expanded to more apps/actions for greater utility.
* **Performance:** Generally smooth. Example: Copying an address in a message and instantly opening it in Maps.
* **Value:** Saves time, enhances workflow, especially for frequent multi-app users.
* **Potential:** Can be expanded to more apps/actions for greater utility.
**Now Brief:**
* **Concept:** AI-powered summarization of content (webpages, documents, etc.).
* **Performance:** Quick, often accurate summaries. Useful for quickly grasping key information.
* **Value:** Huge time-saver for research, news consumption, etc.
* **Limitations:** Accuracy depends on content complexity; may miss nuances.
* **Performance:** Quick, often accurate summaries. Useful for quickly grasping key information.
* **Value:** Huge time-saver for research, news consumption, etc.
* **Limitations:** Accuracy depends on content complexity; may miss nuances.
**Audio Eraser:**
* **Concept:** Removes background noise from audio recordings.
* **Performance:** Impressive noise reduction, especially for consistent sounds.
* **Value:** Cleans up voice recordings, improves audio quality for videos.
* **Limitations:** Struggles with complex, irregular noises; can sometimes affect voice quality.
* **Performance:** Impressive noise reduction, especially for consistent sounds.
* **Value:** Cleans up voice recordings, improves audio quality for videos.
* **Limitations:** Struggles with complex, irregular noises; can sometimes affect voice quality.
**Overall:**
* These features highlight the S25 Ultra's focus on AI-driven convenience.
* They work well, adding genuine value to the user experience.
* Future updates could refine them further, expanding their capabilities.
* They work well, adding genuine value to the user experience.
* Future updates could refine them further, expanding their capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S series for the win again!
on March 10, 2025
Posted by: Samsungguy
[This review was collected as part of a promotion.] I totally love my S25 Ultra! I've been a diehard samsung supporter for as long as i can remember. The camera A+++. The display A+++. The speed of the processor A+++. The seamless actions across apps.
The device itself is hands down the best phone on the market!
The only reason I did not give it 5 Stars is because, the Bluetooth capabilities for the Spen has been removed. I hope Samsung realize that people miss and want that feature back and comes out with a Bluetooth version for the SPen.
But all in all, you definitely will not be disappointed with this device!!
The device itself is hands down the best phone on the market!
The only reason I did not give it 5 Stars is because, the Bluetooth capabilities for the Spen has been removed. I hope Samsung realize that people miss and want that feature back and comes out with a Bluetooth version for the SPen.
But all in all, you definitely will not be disappointed with this device!!
Value
4
Written by a customer while visiting Samsung US