Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,673 Reviews)
Rating breakdown 19,673 reviews
5 Stars
16,954
4 Stars
2,122
3 Stars
357
2 Stars
112
1 Star
128
85%of customers recommend this product.
(
811 out of
949)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This phone has everything I need
on November 11, 2025
Posted by: Dagreatest
[This review was collected as part of a promotion.] Great for all of my organization of business and personal needs.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from San Angelo, TX
Expertise:Intermediate
Verified Purchase:Yes
I have an S23 Ultra that was pretty awesome but the charger port kept getting loose and wouldn't charge properly, even my replacement S23 Ultras charger port got loose too. I decided to upgrade to S25 Ultra and its honestly really great despite me not liking AI features. It plays games better and has a better feel than the S23 Ultra. I can also put screen protectors on this phone finally, the latter had no good protectors. This phone though doesn't have 100x zoom which is the only negative about this phone but the photos are more defined than the S23. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Mike, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the enhanced features of your new device, and that you are enjoying your gaming. We hope you'll reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Andriod Lover
on November 24, 2025
Posted by: Andriodpaclady
[This review was collected as part of a promotion.] Not clear instructions on how to use the phone, but overall a good phone.
Value
4
Response from Samsung USBy R&R Team, November 24, 2025
Hey Androidpaclady, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the inital setup and usage of your device. We have provided a link to the complete manual for your device to help you fully explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Companion!
on November 24, 2025
Posted by: Dan48051
[This review was collected as part of a promotion.] The S25 Ultra does it all and more! It really is the ultimate companion. Its super fast, and smooth.
There are almost an overwhelming amount of customizations available, and it really sends it over the top when you doawnload Good Lock. OneUI 8 was there waiting for me to download as soon as i got the phone, and i love it!
I highly recommend getting the Ultra, especially at the price you can get it at during the Black Friday sales!
Value
5
Response from Samsung USBy R&R Team, November 24, 2025
Hi there Dan48051, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and that you are finding the ultimate companion for your needs every day. Please, reach out to us again in the future any time if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product thus far
on November 25, 2025
Posted by: Oneofthosepeople
[This review was collected as part of a promotion.] As I've been labeled 'one of those people' for switching back to android, that's been the only downfall if you will with the process. It has been a lot easier relearning to navigate an android but not as frustrating as it was the other way around. And with the galaxy AI to help out it's been a good experience. Glad I made the switch and love the S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Features
on November 26, 2025
Posted by: GamingPro2937
[This review was collected as part of a promotion.] Galaxy AI is super quick to build complete answers and guides, great for the new processor and amazing screen quality that works great for gaming.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ferdou
from Fort Lauderdale
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone!
Cameras are great, including the macro.
Cameras are great, including the macro.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The best and most original product created
on November 28, 2025
Posted by: Millanany
[This review was collected as part of a promotion.] The best and most original product created in the last decade, based on its insane processor, based on its operating speed, based on its amazing camera, and based on Samsung in general, which has never disappointed.
I wish everyone who has an smsung in their hands would understand how good this cell phone is and would benefit and enjoy twice as much from both a high-quality and highly original cell phone. It has no competitors because a product with the same operating and processing capabilities as its own. All the rest are cheap imitations. This is a fact, not a dream. In short, buy it, buy it. It's worth every dollar. I personally really enjoy it.
I wish everyone who has an smsung in their hands would understand how good this cell phone is and would benefit and enjoy twice as much from both a high-quality and highly original cell phone. It has no competitors because a product with the same operating and processing capabilities as its own. All the rest are cheap imitations. This is a fact, not a dream. In short, buy it, buy it. It's worth every dollar. I personally really enjoy it.
Value
5
Written by a customer while visiting Samsung US