Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(19,671 Reviews)
Open Ratings Snapshot
Rating breakdown 19,671 reviews
5 Stars
16,952
4 Stars
2,122
3 Stars
357
2 Stars
112
1 Star
128
85%of customers recommend this product. 
(
809 out of 947
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
MY REVIEW OF THE SAMSUNG GALAXY S25 ULTRA
on September 6, 2025
Posted by: MonkeyDLuffy
[This review was collected as part of a promotion.] I'm absolutely thrilled with the Galaxy S25 Ultra. The camera is phenomenal, capturing incredibly detailed and vibrant photos. The design feels great in my hand, and the battery life is solid, easily getting me through a full day of use.
But what truly sets this phone apart is Galaxy AI. Honestly, it's above and beyond anything I expected. The features are intuitive and genuinely useful—from the amazing search capabilities that make finding information effortless, to the way it enhances everyday tasks. Galaxy AI isn't just a gimmick; it's a powerful and practical tool that makes the phone feel more intelligent and responsive than ever before. It has completely changed how I interact with my device for the better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing phone!
on September 16, 2025
Posted by: Stratodreamr
[This review was collected as part of a promotion.] I use this phone for work and it has been an absolute banger. The AI features to highlight important topics from meetings, as well as taking notes on the fly using the spen have given me an advantage on keeping myself organized and focused.
Out of work, the amazing screen is a treat to consume content. Highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera!
on September 25, 2025
Posted by: Aabner
[This review was collected as part of a promotion.] The camera is amazing! The phone screen is the perfect size for being a college student. I can do everything from my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
KING OF PHONES AND MODERN TECHNOLOGY
on September 30, 2025
Posted by: Lateangel
[This review was collected as part of a promotion.] This phone is astronomical! I have had my phone since it has released and I am still discovering new tricks along the way. The Galaxy AI feature is my favorite. Anything I input will be responded back within seconds. The Galaxy S25 Ultra is equipped with the best technology all around. The camera is pristine and the speed never slows down. I am a die-hard android user and will continue to support Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very satisfied
on October 19, 2025
Posted by: Ismael
from California
Expertise:Intermediate
Verified Purchase:Yes
Very satisfied with the new phone good quality of phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamOctober 20, 2025
Hey Ismael, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so satisfied with the capabilities of your device, and finding it useful for a range of daily tasks. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
When taking it to the next level is a click away.
on October 25, 2025
Posted by: Kingmac7
[This review was collected as part of a promotion.] Everything at the palm of your hand, this device has been amazing. When needing work done on Microsoft excel, word, creating letters, charts, etc. This device gives me the most accessible features to create any document while offering the best and most crisp display to match. When creating a document and having a mental block the Galaxy Ai feature will give you the spark to create professional grade documents while answering any questions that may come up. Also the display is amazing when during your down time you want to watch a video and or movie, the quality is the best thing next to having a TV with you. Last feature that I love is the pen, this not only allows you to be more detailed on your work, or create amazing art but it allows me to take notes and or write a message the old school way and it'll automatically turn it into text mode for me and that is a feature I personally love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on November 5, 2025
Posted by: Legacybuilt
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra daily for work, streaming, and staying organized—and it’s exceeded every expectation. As a corrections supervisor, I rely on precision and speed, and this phone delivers. Galaxy AI helps me draft reports, summarize documents, and even organize my calendar with smart suggestions that actually make sense. The camera is phenomenal—wide-angle shots are crisp even in low light, and the editing tools are intuitive. I stream shows like Law & Order: SVU and Grey’s Anatomy with stunning clarity, and the speakers are loud enough to fill a room. Battery life easily lasts through long shifts, and the fast charging keeps me moving. The S Pen is still a favorite for quick notes and sketches, even without Bluetooth. One UI 7 is smooth and customizable, and the phone feels lighter and more refined than previous models. It’s not just a device—it’s a tool that supports my routine, my creativity, and my need for accuracy. Highly recommend for professionals and multitaskers.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamNovember 6, 2025
Hi Legacybuilt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to be such a daily driver in so many ways for both your personal and professional needs. We look forward to hearing from you again in the future any time you have questions or wish to provide additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Android phone ever
on November 6, 2025
Posted by: Dj22douglas
[This review was collected as part of a promotion.] The s25 ultra is a remarkable device that offers a truly premium user experience. Its display is stunning, providing vibrant colors and incredible detail for all your content. The camera system captures breathtaking photos and videos, even in challenging lighting conditions. Performance is exceptionally smooth, allowing for effortless multitasking and gaming. Overall, this device sets a new standard for what a smartphone can achieve.
Exploring the capabilities of Galaxy AI has been a truly remarkable experience. Its innovative features offer a glimpse into the future of mobile technology. The intuitive design makes it easy to access and utilize its advanced functions. We are delighted with the seamless integration it provides for everyday tasks. Overall, Galaxy AI is a testament to cutting-edge advancements and user-centric design.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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