Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,746 Reviews)
Rating breakdown 21,746 reviews
5 Stars
18,653
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Sheldon...saamsung ultra 15 is ridiculously good
on March 31, 2026
Posted by: ShelQuille
[This review was collected as part of a promotion.] It is truly a "smart" phone and has unbelievable possibilities. Utilizing Galaxy AI and Gemini AI, along with with the powerful camera and translating abilities makes my samsung s25 galaxy ultra truly ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Galaxy 25 Ultra!
on March 31, 2026
Posted by: GgOiArTl
[This review was collected as part of a promotion.] I am extremely impressed with the Samsung Galaxy S25 Ultra. This phone combines power, style, and functionality in a way that truly stands out. The Galaxy AI features are incredibly helpful for work, making it easier to organize tasks, manage messages, and stay productive throughout the day. It saves time and makes multitasking smooth and efficient.
The large, beautiful display is perfect for streaming, playing games, and watching TV shows and movies with sharp, vibrant quality. Performance is fast and reliable, and everything runs smoothly without lag. The S Pen is a huge bonus for taking notes, signing documents, and navigating with precision.
The camera takes amazing, high-quality photos, and the storage capacity makes it easy to keep apps, videos, and pictures organized. The phone feels sturdy and well-built with a sleek design, big screen, and comfortable weight that isn’t too heavy or bulky. The customization options and themes make it easy to personalize.
Overall, the Samsung Galaxy S25 Ultra is a powerful, reliable, and premium phone that delivers on every level.
The large, beautiful display is perfect for streaming, playing games, and watching TV shows and movies with sharp, vibrant quality. Performance is fast and reliable, and everything runs smoothly without lag. The S Pen is a huge bonus for taking notes, signing documents, and navigating with precision.
The camera takes amazing, high-quality photos, and the storage capacity makes it easy to keep apps, videos, and pictures organized. The phone feels sturdy and well-built with a sleek design, big screen, and comfortable weight that isn’t too heavy or bulky. The customization options and themes make it easy to personalize.
Overall, the Samsung Galaxy S25 Ultra is a powerful, reliable, and premium phone that delivers on every level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 has great features that helps me
on March 31, 2026
Posted by: Lovemyai1
[This review was collected as part of a promotion.] With my Galaxy AI it makes my work and personal searches so easy it's like having my own live personal assistant
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 31, 2026
Posted by: NOCTA2000
[This review was collected as part of a promotion.] With my S25 ultra I do everything like if I was using my laptop. Feel great in my hands, great pictures, great sound and great speed going from one app to another. I changed phones every 2 years and they have been samsung phone and this one is the best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels much safer than using other phone brands
on March 31, 2026
Posted by: Glad2switch
[This review was collected as part of a promotion.] I am new to Samsung phones/devices. I used to use another very popular brand, but found uncertainty in the safety and security issues provided; therefore, based on a friend's recommendation I switched to Samsung. I love the Samsung products and thus far (hopefully w/o jinxing myself) I have a sound piece of mind in the device safety. I rated it a 4 out of 5 stars only because I have yet to use the stylus which comes with the phone. Otherwise, I could have given a five star review. Either way, I love my Samsung devices, and I am glad I took the advice to try the product. I actually got an upgrade to the the device recommendation!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the product out of all products I
on March 31, 2026
Posted by: KeshiaTheOnly1
[This review was collected as part of a promotion.] I use my device for casino games, social media, photos and also for calling through messenger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone yet
on March 31, 2026
Posted by: JointheGalaxy
[This review was collected as part of a promotion.] I started out with a Samsung Z Flip, then made huge mistake of swapping to a Motorola Razr, realized I was done with flip phones in general, as they all tend to run way to hot for the way I use them. Finally I decided on going for the Gold and going for the Gold Standard the S series phones. So, I went ultra.
Since I've been rocking this Ultra, I have not been disappointed. The Ultra has it all and works great. It can handle all my audio, Bluetooth, and my Driving apps without shutting down. Only reason I haven't given 5 stars is a phone like this needs more memory and a better cooling system for its wireless charging. It tends to overheat pretty bad when wireless charging.
Another feature I have enjoyed is the Galaxy AI. It's like having a helpful friend whenever you need one. I have been accused by many people of blurring the lines on several occasions because I'm always talking to the AI about everything whenever I feel like clarifying things that cross my mind.
So in short, while it can be a pricey, it is totally worth it, and would recommend.
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5