Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,199 Reviews)
Open Ratings Snapshot
Rating breakdown 30,199 reviews
5 Stars
25,905
4 Stars
3,419
3 Stars
567
2 Stars
152
1 Star
156
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3 out of 5
3
Average.
on June 20, 2025
Posted by: Anthony Berryhill
from Oklahoma City, OK
Expertise:Expert
Verified Purchase:Yes
Nothing truly amazing with the design. Nothing really to get excited about when I hold the device. I used to get excited and be amazed by the design each year, now it's just average.
I would recommend this to a friend!
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 23, 2025
Hi Anthony Berryhill, thank you for your feedback on your Samsung Galaxy S25 Ultra. Your feedback is invaluable to us as we continue to strive for innovation in our product line, and experience that truly excite and amaze our customers. Please, reach out to us again in the future any time with additional feedback or features you would like to see in your next device. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra: Powerhouse with,best cameraandgalaxy ai
on June 20, 2025
Posted by: shein267
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues Samsung's tradition of delivering a powerhouse device that excels in nearly every category. It's a phone designed for users who demand the best, from its stunning display and versatile camera system to its top-tier performance and innovative AI features. While its price point is on the higher end, the S25 Ultra justifies it with its comprehensive feature set and polished user experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Camera and AI
on June 20, 2025
Posted by: MHC123
[This review was collected as part of a promotion.] Galaxy AI has tremendous features that photo editing with AI was ultimate success in the AI.
Such a powerful phone lot of things to explore.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on June 20, 2025
Posted by: myquiros
[This review was collected as part of a promotion.] It is an excellent cell phone, fast, and of good quality. It has a long battery life, the system is super agile and easy to understand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features runs smoothly and feels
on June 20, 2025
Posted by: Psnelson95
[This review was collected as part of a promotion.] Galaxy ai is cool works great I love it don't know what else to say about it , it speaks for its self
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stunning and every person futuristic tech.
on June 20, 2025
Posted by: NicaLove
[This review was collected as part of a promotion.] Strong performance, a striking display, a cutting-edge camera setup, and practical S Pen integration!! Who wouldn't want the best in their hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless, quality performance.
on June 20, 2025
Posted by: BusyBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is by far the best Samsung phone I have owned. It's highly compatible with my Sansung Smart TV, appliances, and even my vehicle! I've used Galaxy AI several times to optimize photos for personal and business use. I would recommend this phone to anyone as it suits a variety of lifestyles.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well build and designed
on June 20, 2025
Posted by: Wugybugy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship that successfully merges top-tier hardware with intelligent software, thanks to the integration of Galaxy AI. The device features a sleek design with a 6.8-inch QHD+ AMOLED display, delivering vibrant colors and sharp details, ideal for both media consumption and productivity. Powered by the latest Snapdragon chipset (or Exynos variant in some regions), the S25 Ultra offers lightning-fast performance and efficient multitasking.
What truly sets the S25 Ultra apart is Galaxy AI. This suite of AI-powered features enhances nearly every aspect of the user experience. In daily use, Galaxy AI improves photo editing with tools like Generative Edit, which allows users to seamlessly remove or move objects in photos. Live Translate in calls and messages breaks language barriers in real time, making international communication smoother than ever. Additionally, Galaxy AI aids productivity with intelligent suggestions in Samsung Notes, summarizing meetings or transcribing voice memos.
Camera performance continues to impress, with a 200MP main sensor delivering incredible detail and clarity. AI-enhanced scene optimization and night photography yield impressive results even in challenging lighting. Battery life is solid, easily lasting a full day with heavy use.
Overall, the Galaxy S25 Ultra is a smart, capable, and future-ready device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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