Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,274 Reviews)
Rating breakdown 30,274 reviews
5 Stars
25,915
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
My wonderful S25 Ultra
on September 28, 2026
Posted by: Tman007
[This review was collected as part of a promotion.] I chose to upgrade from my Samsung Note Ultra to my S25 Ultra and am very pleased. It seems like I'm learning cool new tricks all the time. Great fun to use daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy S25 Ultra has awesome features!
on September 28, 2026
Posted by: GalaxyForMe
[This review was collected as part of a promotion.] I chose my Galaxy 25 Ultra because I don't think I could survive these days without it! Lol everything.\n From the awesome options with my camera to the ease in adjusting things in the settings my galaxy phone is number one , as far as i'm concerned. I will definitely continue to upgrade as new versions come out! I use my phone for everything for scheduling , whether it's pertaining to me or my kids. Creating awesome memories with videos and photos. I love my s pen of course! It's just an overall great device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the size and function with yhe pen
on September 28, 2026
Posted by: S7toS25Ultra
[This review was collected as part of a promotion.] I love my camera set and s-pen. I am slightly disappointed by the removal of some software features, but overall wouldn't have a different phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
reduced functionality
on September 28, 2026
Posted by: Disappointed
Expertise:Intermediate
The camera is great and the phone is a good phone but I shall never buy another S ultra. I gave my wife my 24 and that was a mistake. one of the main functions that I kept buying this was the S pen. it now sucks! it is no more than a stylist; I can buy that for just about any phone. When they removed the blue tooth, they made the stylist over all worthless for me. One of the mane functions that I kept was the ability to take pictures. They say use the palm function, if I get over 6 foot away the phone does not recognize anything. When I get ready to update i have many choices to look at, with the same functions. I have bought my last S Ultra
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, September 30, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. If you have a Galaxy Watch you can also use this device as a remote camera shutter for your phone. We have provided a link to the Samsung Support Team for your convenience if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Handheld Computer!
on September 28, 2026
Posted by: Sunshyn33
[This review was collected as part of a promotion.] I chose my Samsung phone for all of the customization features it offers. I won't even try another phone because I hear from friends who have the red fruit phone, that they can't do half of the things I can. I have confidence that it S25 Ultra can handle shopping to complex work issues.
I would absolutely recommend a Galaxy phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device offers an exceptionally sophisticated
on September 28, 2026
Posted by: Soldierbeetle
[This review was collected as part of a promotion.] This device offers an exceptionally sophisticated This device offers a truly impressive experience with its sleek design and reliable performance. Every interaction feels seamless thanks to the intuitive interface and responsive screen quality. Capturing memories is a delight as the camera produces stunning results in various lighting conditions. Its long battery life ensures that you can stay connected throughout your busiest days without worry. Choosing this model is a wonderful decision for anyone seeking both style and functionality in a mobile companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Galaxy Phones
on September 28, 2026
Posted by: JANDER02
[This review was collected as part of a promotion.] I chose the S25 Ultra as my daily driver, and it has been fantastic. The screen is massive, super bright, and easy to see even in direct sunlight. Everything feels lightning fast, whether I am jumping between apps or multitasking through a busy workday without any lag or heating issues. I use the built-in pen all the time for quick notes and signing documents, which is super handy. The camera is also top-notch, pulling in crisp detail and handling zoom shots easily (same goes for videos). Overall, it is a solid, reliable device that handles everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My review of the Galaxy S25 ultra phone.
on September 28, 2026
Posted by: AzKeith2004
[This review was collected as part of a promotion.] I am a user of Samsung phones, watches and ear buds, not to mention tv, sound bars and appliances. The reason I choose to continue to buy Samsung products is the unmatched quality and service. Their state of the are designs the use of AI in there products are ahead of the competition. The galaxy s25 I currently own with it's NPU and advanced CPU made it the clear choice for me.
The advancements with the camera cemented the purchas for me. AI editing is intuitive and makes removal of unwanted items are a breeze.
The advancements with the camera cemented the purchas for me. AI editing is intuitive and makes removal of unwanted items are a breeze.
Value
5
Written by a customer while visiting Samsung US