Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,515 Reviews)
Rating breakdown 5,515 reviews
5 Stars
4,726
4 Stars
658
3 Stars
89
2 Stars
20
1 Star
22
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Disappointed
on February 20, 2025
Posted by: Juliana
[This review was collected as part of a promotion.] Every year, my husband and I trade up to the latest model, and we've always been satisfied—until now. I can't believe Samsung removed the Bluetooth functionality from the S Pen, one of the most incredible features of the phone. Without it, I feel like I own an ordinary phone that relies on a timer just to take pictures (and yes, I know I still can use my watch to trigger up the camera, but it's just not the same). If I had known this before, I wouldn’t have traded my S24 Ultra. This is a huge step backward for a premium device.
Value
3
Response from Samsung USBy R&R Team, February 21, 2025
Hi Juliana, thank you for your feedback on your Samsung Galaxy S25 Ultra. We would love to help you discover features to help you enjoy the usage of the redesigned S Pen and use additional features other than a timer with your camera. We have shared links to an article for the S Pen and the full device manual for both hand gestures and voice commands. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Evolution of the S series continues
on February 20, 2025
Posted by: Alsoknownascb
[This review was collected as part of a promotion.] I love it. The pink os the perfect pink. The best one yet. Cool, sleek, rounded corners just feel good. The seamless actions across apps, the new “Now Brief,” feature jelps you start and finish your day, and the “Audio Eraser” help you eliminate background noises in videos you normally have to deal with. Overall beautiful piece of art. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This s25 ultra has the best camera I've had on a p
on February 21, 2025
Posted by: Tnvols96
[This review was collected as part of a promotion.] Great phone overall, very fast and has a great design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on February 21, 2025
Posted by: Ultra 512
from Michigan
Expertise:Intermediate
Les agradezco mucho por su apoyo y por la forma de atender a sus clientes muy agradecido
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to the S25 Ultra
on February 22, 2025
Posted by: MadTatMike
[This review was collected as part of a promotion.] I recently upgraded my S23 ultra to the new s25 Ultra. I am impressed. I had no idea you could improve so much on an already amazing phone. The seamless actions across apps makes working across different apps easy. The Now Brief is an extremely handy feature to quickly get a look at your day. Well done Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As always excellent.
on February 22, 2025
Posted by: andypackersfan
[This review was collected as part of a promotion.] This phone is fast, excellent photos and videos, battery life better than expected. Easy-to-use. Very comfortable in your hand. Best Galaxy Ultra so far. You will not regret having this monster. Glad I got mine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy phones have always been the best.
on February 22, 2025
Posted by: Mschuck
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a game-changer, delivering cutting-edge performance, stunning design, and next-level AI features. The 6.9 display offers ultra-crisp visuals with a making every interaction smooth and immersive. it handles multitasking effortlessly, and camera captures breathtaking detail, that can be enhanced by AI. The lasts long and gives power all day, and fast charging keeps you going. The seamless actions across apps and audio erasure features are top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on February 22, 2025
Posted by: MyPhonr
[This review was collected as part of a promotion.] This phone is used for calls, texting and emails. It is a very seamless actions. Calls are simple, texting is easier, and I can get to my emails and respond quickly.
Value
4
Written by a customer while visiting Samsung US