Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,666 Reviews)
Rating breakdown 21,666 reviews
5 Stars
18,598
4 Stars
2,352
3 Stars
422
2 Stars
132
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
This phone is amazing and excellent.
on March 30, 2026
Posted by: Samgaj29
[This review was collected as part of a promotion.] I really love this phone and I love all the future except bettery performance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I have ever had.
on March 30, 2026
Posted by: Buddyfjw
[This review was collected as part of a promotion.] This is by far the best phone I have ever had, especially with the AI, I love it. It works better then my computer, and much faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: Katiekay
[This review was collected as part of a promotion.] The galaxy ai feature is so incredibly helpful the camera quality is superior and I am so excited for the new phones to come out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra experience
on March 30, 2026
Posted by: EdasaurusRex
[This review was collected as part of a promotion.] I have had my S25 ultra over a year already and had upgraded from a note 20. My biggest concern with upgrading is getting used to the new phone features, however the S25 felt extremely familiar right out of the box. Erome the device is packed with new features Samsung does a woeful job at retaining familiarity throughout the series. The new AI assistant does a great job with searching and setting up reminders and alarms. The camera is a massive improvement from what I previously had. My favorite Galaxy AI features so far have been the generative AI for photos and the sound enhancing for videos which help isolate your voice when in a noisy environment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent all-around phone
on March 30, 2026
Posted by: Andwan71
[This review was collected as part of a promotion.] Excellent phone. Camera is superb! I just started connected the Galaxy AI and I love it. Couldn't be happier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on March 30, 2026
Posted by: Zukey20
[This review was collected as part of a promotion.] Galaxy AI, I use it for everything texting, Gaming, music and others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My perfect phone
on March 30, 2026
Posted by: Jakobs
[This review was collected as part of a promotion.] For me the S25 Ultra is the perfect phone. I have had 0 issues and 0 complaints. Samsung delivered as they tend to do and for this reason I honestly would wait a phone or two to upgrade. My last ultra was the 22 Ultra and then the 20 Ultra before that so I upgrade every few iterations. The Galaxy AI features are terrific as well and come in handy when I need them. My phone is just so capable and thats what I love about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and great features
on March 30, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] The camera options are great whether you are a novice or a pro. The display is crystal clear and responsive, making it great for games, videos, or just scrolling. Galaxy AI is a fun feature and easy to use and I have been enjoying learning more about it. Another one of my favorite things is the SmartThings app which connects the rest of my Samsung products-my stove, washer, dryer, TV, and earbuds are all available for me to see their status, set features, and control right from my phone.
Value
5
Written by a customer while visiting Samsung US