Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,580 Reviews)
Rating breakdown 21,580 reviews
5 Stars
18,526
4 Stars
2,342
3 Stars
420
2 Stars
131
1 Star
161
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Works well
on March 30, 2026
Posted by: Joshuajosh
[This review was collected as part of a promotion.] Galaxy ai is good for meeting notes and summarization work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 30, 2026
Posted by: CJ0666
[This review was collected as part of a promotion.] This phone does everything I could ever want and then some. The compatibility with other devices is on another level. The Galaxy AI is my go to now for most things, especially questions. The storage space is massive, the interface is easy to use and on top of all of that the operating system makes everything super smooth! I would recommend this phone to anyone. Samsung, you've outdone yourself and I for one appreciate it and look forward to seeing what you do in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on March 30, 2026
Posted by: Sad5820
[This review was collected as part of a promotion.] Overall this phone has good features and a Snappy processor one thing I do not like is every time Samsung pushes a new update it changes the way everything looks and sometimes orientation and I have to go back in and reset everything that should not be necessary with routine security updates. Also I think for the price that Samsung is currently charging these phones should be light years ahead of where they are. There are manufacturers out there making phones at the same spec for hundreds less
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Very solid phone choice
on March 30, 2026
Posted by: YellowGrandpa
[This review was collected as part of a promotion.] Previously I was the owner of a Galaxy s23 ultra and I had some issues with that phone occasionally but this Galaxy s25 ultra is a big improvement on that phone in my experience. I use the still and video cameras often and the lens protection for the cameras on this phone is excellent. For me having a phone that doesn't have issues is a big deal so it's a big compliment to say I just don't have issues with this phone. I do look up a lot of things using Galaxy AI and that is very helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Fast, and Great for Streaming
on March 30, 2026
Posted by: Pinkgirl74
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra with Galaxy AI and I’m honestly really impressed. The phone itself is super fast, the screen is beautiful, and the battery easily lasts all day even with heavy use.
The Galaxy AI features are actually useful, not just a gimmick. The live call translation and text assist make it really easy to communicate and write messages. The photo editing AI is probably my favorite — you can remove objects, move things around in pictures, and it looks very natural. The camera is amazing, especially the zoom and night pictures.
Streaming on this phone is top-tier. The display is bright and crisp, making Netflix, YouTube, and live TV look incredible, and the sound quality is surprisingly strong. Even with long streaming sessions, the phone keeps up without lag and the battery holds up really well.
The S Pen is still a great feature for notes, lists, and quick edits. The phone is big, but if you like larger screens, it’s perfect for videos, social media, and multitasking.
Overall, the Samsung Galaxy S25 Ultra with Galaxy AI feels like a very smart, very powerful phone and definitely one of the best phones I’ve used.
The Galaxy AI features are actually useful, not just a gimmick. The live call translation and text assist make it really easy to communicate and write messages. The photo editing AI is probably my favorite — you can remove objects, move things around in pictures, and it looks very natural. The camera is amazing, especially the zoom and night pictures.
Streaming on this phone is top-tier. The display is bright and crisp, making Netflix, YouTube, and live TV look incredible, and the sound quality is surprisingly strong. Even with long streaming sessions, the phone keeps up without lag and the battery holds up really well.
The S Pen is still a great feature for notes, lists, and quick edits. The phone is big, but if you like larger screens, it’s perfect for videos, social media, and multitasking.
Overall, the Samsung Galaxy S25 Ultra with Galaxy AI feels like a very smart, very powerful phone and definitely one of the best phones I’ve used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around
on March 30, 2026
Posted by: Justj1991
[This review was collected as part of a promotion.] This phone all around is a great device from the software to the camera.Even to its integration with AI. I use my phone for everything.From creating art to helping me create designs for cups and other products as well as making logos and designs for people.It is my lifeline, and it never fells me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Ai Samsung
on March 30, 2026
Posted by: Lolu91
[This review was collected as part of a promotion.] Phone is good the pen doesn't do much tho..........
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Igfvjutjkknj
on March 30, 2026
Posted by: 00000o
[This review was collected as part of a promotion.] Love it, best phone ever, super slow, llllkhfjolk
Value
5
Written by a customer while visiting Samsung US