Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(21,105 Reviews)
Open Ratings Snapshot
Rating breakdown 21,105 reviews
5 Stars
18,112
4 Stars
2,296
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,119 out of 1,298
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great features
on March 24, 2026
Posted by: Galaxy88
[This review was collected as part of a promotion.] I use my "Galaxy AI" device for movies, streaming, work, etc...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has awesome features
on March 24, 2026
Posted by: K9259kpd
[This review was collected as part of a promotion.] I use this phone for everything from work to entertainment. The phone has an amazing screen that produces rich videos colors that just pop! I use the 📅 calendar for work and family events and it keeps me on task. The camera is by far one of best in the business. I am always getting complements on how nice the pictures are that I have produced. The majority of my family has iPhones and the constantly say they wished their camera produced photos as well as the Samsung S25 Ultra does. Some of my family members have switched to the Samsung because of the praises I give the product.
I have been with Samsung for years and do not plan on changing, ever. Samsung needs to continue developing and supporting their products like they have.
Thank you for the great support from day one.
Oh, one more thing, Galaxy AI has been a great tool, especially with drafting my emails.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features.
on March 24, 2026
Posted by: Boricua1
[This review was collected as part of a promotion.] The Galaxy AI works seamlessly in this device. Apps run great, and the phone's capacity and memory are very efficient. My only gripe is that is a very delicate device. The back breaks easily, and if you let it fall you can have a mic issue after that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on March 24, 2026
Posted by: Minion
[This review was collected as part of a promotion.] I love Samsung Galaxy S25Ultra. Really easy to use. Camera is amazing. Battery life wonderful, lasts for so long that I don't need to worry about my phone will die soon. With this phone I'm enjoying to play games and watch movies even more. I'm happy that now I have an AI on my phone amd it's fun to use it and really helpful for some work projects and just for fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The reality experience of Samsung galaxy S25 Ultr
on March 24, 2026
Posted by: Farrietafh
[This review was collected as part of a promotion.] It was the best decision I could have made; I believe that phones are an investment and I made a good one, as it’s not just my personal mobile, but also my workstation, my personal computer, my entertainment hub, my gaming centre and my link to the world of social media; if I want it to be a computer, I just need to connect a screen and a keyboard and it serves as a trackpad; if I want it to be my workstation, I can make the most of its multi-window feature; I still can’t get enough of the simple yet powerful connections it has with Windows, allowing me to use the phone with my PC and enjoy all its benefits; and finally, the AI is incredible – I have a servant waiting for my commands; I don’t even have to touch the phone to ask for what I want… It’s the best. Thanks, Samsung, for making my life easier, and I’m looking forward to buying the S26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung Galaxy S25 Ultra
on March 25, 2026
Posted by: GadgetGirl
[This review was collected as part of a promotion.] I have been a Samsung fan sine the first Note existed. I recently upgraded to this phone and the efficiency and my productivity has taken me to another level of organized! The pictures are wonderful. I can do more than one task at a time. The storage is limitedless, it's fast and beautiful all at the same time! Thanks Samsung for creating a fantastic phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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