Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(21,036 Reviews)
Open Ratings Snapshot
Rating breakdown 21,036 reviews
5 Stars
18,052
4 Stars
2,288
3 Stars
407
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,118 out of 1,296
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The bulid quality is secured to none
on March 22, 2026
Posted by: CDAWG69
[This review was collected as part of a promotion.] My s25 ultra us my link to the world. It's not just my phone, it's my connection to friends and family, work, email, entertainment, education, digital communication bedside just. Its also my prime personal computer through DeX. It's part of who I am
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product that is on top
on March 22, 2026
Posted by: vicky23
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra showcases Samsung’s push into AI-driven smartphones, with Galaxy AI at the center of the experience. Features like real-time translation, AI-assisted photo editing, and smart summaries (e.g., Now Brief) make everyday tasks faster and more intuitive. These tools genuinely improve productivity, though some feel like refinements of existing Google-powered features rather than entirely new innovations. �
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best, Baddest Phone
on March 22, 2026
Posted by: Grande
[This review was collected as part of a promotion.] This is by far the best phone I've ever had. It's fast and I've never had a problem with it. The Galaxy AI is amazing and I've never been able to stump it. It amazes me every time I use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is by far the best phone I have ever used,
on March 22, 2026
Posted by: Technologyisawesome
[This review was collected as part of a promotion.] It took a few months for me to truly understand all the functions but once I understood them, the camera functions and ai have capabilities above most people's limits paired with 1 tb of storage the possibilities are limitless. The video recorder has excellent capabilities with log mode and video editing functions, Galaxy AI has totally changed the way I use my phone forever, as I embrace all the best of capabilities as I grow stronger in this tech savey world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone.
on March 22, 2026
Posted by: Maniablue8688
[This review was collected as part of a promotion.] The Galaxy Ai is one of the features I used daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Android Auto
on March 22, 2026
Posted by: Hitsquad40
[This review was collected as part of a promotion.] This is the only thing that I do not like with this phone. It does not always want to connect to my car every time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Commitment
on March 23, 2026
Posted by: Brian
from Austin,Texas
Expertise:Expert
Verified Purchase:Yes
Undoubtely worth of money, I am buying samsung Note since 2012. In these 14 years, I Commit myself to the samsung design, agility, features, S-PEN, advanced engineering. I truly do not like any other brand, simply because, S 25 ULTRA provides everything with that cost. No other phones can do it, what SAMSUNG S 25 ULTRA can do.
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra review
on March 23, 2026
Posted by: Jaxon7321
[This review was collected as part of a promotion.] I was very surprised with the speakers on the Galaxy s25 Ultra, very loud and clear. The AI aspect of this phone is amazing when making my schedule or adding to my to do list. I would have to say the only thing I wasn't super impressive was the size of the screen. I'm very much looking forward to my upgrade to the s26.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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