Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,051 Reviews)
Rating breakdown 27,051 reviews
5 Stars
23,232
4 Stars
2,999
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Slight upgrade from last year's model
on March 18, 2025
Posted by: Jayx13
[This review was collected as part of a promotion.] One of the new features I like is Now Brief as I usually read the news with my coffee every morning at my desk and this makes sure I don't miss a thing.
Like most I am a little disappointed in the steps back in regards to the s-pen. Also, disappointed that there is no s-view case as i have used one since the Note 2!
The battery seems slightly less than the s24U but that could just be that it has more features like AI running than the other phone.
Overall, if you get a good deal or just want the latest, it's still a solid phone as usual by samsung.
Like most I am a little disappointed in the steps back in regards to the s-pen. Also, disappointed that there is no s-view case as i have used one since the Note 2!
The battery seems slightly less than the s24U but that could just be that it has more features like AI running than the other phone.
Overall, if you get a good deal or just want the latest, it's still a solid phone as usual by samsung.
Value
4
Response from Samsung USBy R&R Team, April 16, 2025
Hi there Jayx13, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the Now Brief feature specifically of your device. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage, and enjoy the usage of this accessory. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. Lastly, we have provided a link to the Samsung Support Team to offer assistance with any questions you have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
From the beginning
on March 18, 2025
Posted by: BLBJAZ
[This review was collected as part of a promotion.] I've been a loyal Galaxy user since the very first edition, and with each new release, Samsung continues to impress — the Galaxy S25 Ultra is no exception. This phone is easily the most powerful and feature-packed device I've ever owned.
The AI features are truly game-changing. From enhanced photo editing that automatically optimizes my shots to the intelligent voice assistant that streamlines my daily tasks, the S25 Ultra feels like a personal assistant in my pocket. The AI-driven text prediction and summarization tools are incredibly accurate, saving me time when writing reports or taking notes.
The camera system is phenomenal, capturing stunning detail even in low light. The zoom capabilities are sharper and more stable than ever, perfect for capturing outdoor scenery or wildlife during my hikes. Performance-wise, the phone handles everything effortlessly — gaming, multitasking, and media consumption are all smooth and seamless.
Samsung has once again raised the bar with the Galaxy S25 Ultra, proving that their commitment to innovation keeps pushing the boundaries. As someone who's been with Galaxy since the beginning, I can confidently say this is the best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All of my health data and personal news in one!
on March 17, 2025
Posted by: JuniorLov3sTech
[This review was collected as part of a promotion.] Ever since getting the Samsung Galaxy S25 Ultra my life hasn't been the same. With the integrated AI solutions, amazing camera and incredible battery life. What I love most is the Now Brief. Anytime of day it will give me relevant health, news, and schedule updates keeping me on track. Highly recommend getting this powerhouse of a phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing.
on March 17, 2025
Posted by: Ricostinko
[This review was collected as part of a promotion.] The ultrs 25 is a great phone all around. 1 issue i found is the camera will sometimes take a blurry shot. All other features are great. My personal favorite is the routines.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of this phone.
on March 17, 2025
Posted by: Androidfourever
[This review was collected as part of a promotion.] I switch my Samsung S20 5G for the new S25 Ultra and it was the best decision I ever made. I use my phone for personal and work relate. I don't have to carry two phones and my laptop now. Everything in one device. I been with Samsung for more than 15 years now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best product and phone in the world.
on March 17, 2025
Posted by: Williamvivas
[This review was collected as part of a promotion.] "The Galaxy S25 Ultra: a powerhouse. Its stunning display and top-tier camera redefine smartphone excellence. Performance is blazing fast, powered by the latest chip. The design exudes premium, with a sleek, durable build. Battery life impresses, easily lasting a full day. The S Pen adds unique versatility. A true flagship, it excels in every aspect, setting a new standard for smartphones. Highly recommended."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on March 17, 2025
Posted by: JohnCena
[This review was collected as part of a promotion.] When I say the S25 Ultra I really like how it has a different build to it compared to its previous predecessor I had a s23 and got the s25 Ultra when it broke. It was a massive and very surprising upgrade the widgets and interface of the phone has really changed and hence convinced me to get the s25 Ultra I also watched some reviews to better understand the phone and it's feature which was definitely fun to go through all the new features and old that I never knew about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is amazingly fast and battery great.
on March 17, 2025
Posted by: Tigercat555
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra is amazingly fast and the ease of emails is great. A) programs work so smooth. It is still fast with multiple programs open at the same time. I recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US