Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,274 Reviews)
Open Ratings Snapshot
Rating breakdown 30,274 reviews
5 Stars
25,915
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Big & Improved Screen
on September 28, 2026
Posted by: SamsungforLife
[This review was collected as part of a promotion.] I chose this phone because of the size of the screen and the anti-reflective glass which enables me to easy see the display in all types of light. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 28, 2026
Posted by: Hairbyarizona
[This review was collected as part of a promotion.] I love my phone. I have been stuck on Samsung my whole life. The 20 was my favorite until I had to get a new phone. I chose the s 25 ultra and the camera is beneficial to my profession. I needed a good camera to capture the hair I do!
The pen is amazing too especially when it comes to signing documents.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb Excellence
on September 28, 2026
Posted by: ByMorning225
[This review was collected as part of a promotion.] I chose a 5-stars rating for the Samsung galaxy s25 ultra because Samsung is a trusted and known brand, whenever they bring-out the latest Galaxy s Ultra series devices it's always ranked #1. Their devices feature AI, also the Ultra comes with an e-pen known as the s-pen. This is very handy & useful when I have to sign my signature to forms & documents, better than using my stubby fingers. Another useful feature with my Samsung device is it connects to my Samsung smart tv. My device turns into the actual remote for my smart tv. It also can mirror what's on my device to the smart tv's picture screen. The device recharges super fast, the design is ultra slim, over 500gb in device space. I also use my device as my own personal digital wallet. I don't have to carry around bank cards anymore, just my Samsung galaxy device. I frequently use my Samsung for navigating from point A to point B, also my Samsung device counts my steps and tells me how much calories I've burned for the day, how long I've been physically active through the day (all for healthy info). Im always online, but no need for a laptop, the Samsung galaxy s Ultra series is powerful enough to take care of all your online duties or projects.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional performance & stunning display!
on September 28, 2026
Posted by: ReviewBaddie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a high standard for flagship smartphones. The dynamic display is bright, clear, and easy to read even in direct sunlight, making everyday outdoor use seamless.
Battery life is remarkably dependable, easily powering through a full day of heavy multitasking, media consumption, and camera use without needing a recharge mid-day.
​
The camera system is a major highlight, delivering sharp photos with accurate colors and impressive low-light performance. Zoom capabilities remain top-tier, capturing clear details from a distance.
Galaxy AI features like Circle to Search and Photo Assist make editing and finding information effortless.
The built-in stylus adds a layer of precision that makes note-taking, photo editing, and navigation effortless.
Overall, the processing speed is extremely fast with no noticeable lag, making this device a reliable choice for power users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loyal 4 Life
on September 28, 2026
Posted by: Loyal4Life
[This review was collected as part of a promotion.] I chose samsung s25 ultra mainly because I am a samsung junkie....
I also chose due to features such as the camera 📷 which is beyond amazing, I have 11 grandchildren so I'm also takin pics and vids..
I also love to play games and the screen size is almost just about right.. ive also had pretty much all the galaxy series but have skipped a few, only because the longevity of current or not to to much changed ..
Thank you samsung..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra
on September 28, 2026
Posted by: Robert
[This review was collected as part of a promotion.] Have the S25 ultra and wish it had a microSD card slot. I choose that you include in your future releases.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Two Years In: Still One of the Best Phones I had
on September 28, 2026
Posted by: TwoYearsInS25Ultra
[This review was collected as part of a promotion.] After using the Galaxy S25 Ultra for almost 2 years now, I can say it's held up as one of the best phones I've owned. The build quality still feels premium, the titanium frame hasn't shown any real wear, and it still feels solid despite daily use.
The camera is where this phone really shines. Photos come out sharp, colors are natural without looking oversaturated, and low-light performance is impressive for a phone camera. This is probaly why nu friends are always asking me to use my phone for group photos. The zoom range has also been genuinely useful for travel and everyday moments I'd have missed otherwise.
Performance-wise, the phone has stayed fast and responsive. No noticeable slowdown, multitasking is smooth, and battery life has remained solid even after 20+ months of
regular charging cycles. The display is still vibrant and crisp, great for streaming, browsing, and gaming.
The one issue I've run into: sometimes when adjusting focus distance, you can hear the camera lenses shifting and making a mechanical sound while they adjust. It doesn't affect the photo quality and it's not a dealbreaker at all, just a small quirk I've noticed with extended use.
Overall, this phone has more than earned its keep. The camera, performance, and build quality make it easy to recommend, and the lens sound is a minor footnote compared to everything it does well. Highly recommend of anyone considering the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoy my phone
on September 28, 2026
Posted by: LoveGalaxyS25
[This review was collected as part of a promotion.] I chose my Galaxy S25 Ultra cause it has excelent features. It's the perfect phone for me. I have so much storage to save all the pictures I take.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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