Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,628 Reviews)
Rating breakdown 20,628 reviews
5 Stars
17,696
4 Stars
2,246
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
My only complaint is no way to add more storage
on March 13, 2026
Posted by: Missmynotephones2026
[This review was collected as part of a promotion.] I dont use the ai features too much i really don't like them...i wish we had more storage because if you dont buy enough to start eith you run out and nonway to add more....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on March 14, 2026
Posted by: readingrae5
[This review was collected as part of a promotion.] I love this phone. All of its features are so great and helpful, and I love the upgrade from zflip5. I can't say I have any criticisms about it. Also, I love using Galaxy AI for a numerous of purposes such as having it summarize longer pieces of information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen disappointment
on March 14, 2026
Posted by: Packbrat386
[This review was collected as part of a promotion.] I've been a die hard Samsung fan since my first Galaxy S, which was the S5 Active. I upgraded from my S23 Ultra to the S25 Ultra in November 2025 and overall I'm happy with it but there has been one major disappointment- the removed Bluetooth from the S Pen. I am an avid photographer and used my S Pen regularly. Removed that capability for any reason just doesn't measure up for me. If i knew that change was made before I "upgraded" to the S25, I would have stayed with my S23 Ultra. There is no adequate alternative. The gesture capture does not compare. I really hoped Samsung would listen to their die hard supporters and purchasers and release a Bluetooth S Pen separately that would work with the S25 Ultra but it doesn't seem like they realize how much they've missed the mark with removing very useful technology. If you have a fully functional S Pen that you enjoy, i wouldn't recommend upgrading to the S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra with AI is amazing.
on March 14, 2026
Posted by: Brand0sk33
[This review was collected as part of a promotion.] Galaxy ai is one of my favorite features. Love editing photos. Camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the graphics
on March 14, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] Love the games GALAXY AI IS GREAT AND VERY CREATIVE THE STYLES ATE AWESOME AND EASY TO WORK WITH
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery goes bad fast
on March 14, 2026
Posted by: Deepsteve7
[This review was collected as part of a promotion.] Ive had this phone about 8 months. Great phone, camera is geat, love it. The bad thing is the battery life has gone down. It lasts half a day at most, takes longer to charge. If it wasn't for that is give ut 5 stars.
During the hot days it over heats and shuts down especially if you're using zoom or a face to face app. That alone is making me think about not getting the S26.
The galaxy AI is amazing. I use it daily. Best feature ever
During the hot days it over heats and shuts down especially if you're using zoom or a face to face app. That alone is making me think about not getting the S26.
The galaxy AI is amazing. I use it daily. Best feature ever
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this phone, I've been using Samsung
on March 14, 2026
Posted by: DreamerDriver
[This review was collected as part of a promotion.] I am increasingly using AI for any questions I have. I think it improves every day, becoming more intuitive and accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been the best ive ever had!!
on March 14, 2026
Posted by: Xmanmar3434
[This review was collected as part of a promotion.] Having the new galaxy AI on my phone has helped me with everything from school work to normal every day questions!!!!
Value
5
Written by a customer while visiting Samsung US