Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
AI seems to be the most important feature of this
on March 27, 2025
Posted by: Jimmiyjohned
[This review was collected as part of a promotion.] I did not explore most of the features but I can say it is much improved specially processor speed and cameras are very good.
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Jimmiyjohned, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the enhanced speed of your new device. We have provided a link to the full device manual to assist you with further exploration of the features of Galaxy AI. We have also provided a linkto the Samsung Support Team to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone's pretty easy to use. Love the edit feat
on March 27, 2025
Posted by: TJace77
[This review was collected as part of a promotion.] I did purchase the phone for personal use, but I do use it for work and for school as well. I love that they show how to use the new features prior to you using them. The biggest reason I got this phone was for the camera, and I got it without being aware that it had a new audio eraser feature, so I was pleasantly surprised. I was able to get a video with my niece saying her first words and I got some background noise out of the way. Overall, I really am happy with this purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really love the design and the feel of the phone
on March 27, 2025
Posted by: Yourstruly
[This review was collected as part of a promotion.] The one ui 7 is beautiful on the new high resolution display and everything about the phones operating system and loading different apps and the multi tasking is instant. The phone is super fast. Definitely the best phone on the market and I highly recommend. Samsung never dissapoints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quickness. Seamless
on March 27, 2025
Posted by: Darklrdsidious
[This review was collected as part of a promotion.] I've recently made the choice to jump to Samsung after being with OnePlus for years. I was tired of the glitching the laggy software updates,delayed software updates. Constant glitching. The s25 ultra is seamless no issues!!!! Finally!! The audio is perfect I was having a lot of issues with the one plus and my Android auto. Now my issues are gone. Phone is responsive. I also recently picked up an Galaxy watch 7 and love that as well. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra is a Great Product
on March 27, 2025
Posted by: Vmanwiz
[This review was collected as part of a promotion.] Overall, this is a good phone. It is quick, powerful, and highly capable with features. The object eraser is impressive with removing unwanted objects or people, especially with the AI auto-generative content in the selected areas erased. Circle to Search makes using the phone convenient. Seamless action across apps feels limited, but there's high potential for it. Moving in the right direction. The action to ask questions from YouTube videos and add the answers to Notes was helpful. Have not used Audio Eraser yet, but looking forward to testing it out. The Now Brief provides some basic information on weather, reminders, and events which is helpful. Otherwise, browsing is a breeze. Going on apps is quick. Video contents look great. Speakers are loud and pleasing for smartphone speakers especially with Dolby Atmos put on.
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Vmanwiz, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you have been with the enhanced speed, features, and audio quality of your new phone. We love that you are finding so much usage out of the range of features with Galaxy AI. We have provided a link to the Samsung Support Team to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feature!!
on March 27, 2025
Posted by: Milton77
[This review was collected as part of a promotion.] Audio erase is really good I love it!! Camara is the best. Easy to use. The resolution perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing special
on March 27, 2025
Posted by: Timmy22
[This review was collected as part of a promotion.] The phone is just as good as the others. Its nothing special and not worth the money. They dont have the boothtooth photo clicker on the stylus, which i dont like them taking it away. Like all the recent phones, it doesnt have expandable memory which really sucks! I wish they would bring it back. I will be looking for a different phone after this one, one that actually in innovating and not staying stagnant like the S25 or S serious. The digital zoom is also not as good as it used to be. I think Samsung can do better. If you have an S23 ultra, you dont need to upgrade, its not worth it
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Timmy22, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and needing specific functionality with your device. We have provided links to resources to help you with the functionality you feel may be missing or changed with your device. The full device manual, among the resources, can help you with the hand gestures and voice commands you can use with your camera. For the memory, if you are finding the capacity insufficient for your needs, we do have digital options available for expansion with your device. Lastly, we have provided a link to the Samsung Support Team if you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on March 27, 2025
Posted by: Gokuthegreat
[This review was collected as part of a promotion.] Now Brief is fantastic. It gives me just the details I need!
AI select feature is a game changer.
Value
5
Written by a customer while visiting Samsung US