Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Ultra 25 galaxy phone
on March 27, 2025
Posted by: LizCast
[This review was collected as part of a promotion.] Love it now at days the phone is use for everything from phone checking my work email and when my son has an event at school I can zoom in without moving from chair. Loving the pictures I take
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on March 27, 2025
Posted by: Emarcelino
[This review was collected as part of a promotion.] Very excited with the new upgrade. This phone has soo many features that are just simply amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A almost perfect product
on March 27, 2025
Posted by: 2go4earthgreen
[This review was collected as part of a promotion.] Got this phone to replace my S22 Ultra. It is such an improvement over it but in a few key areas. The first would be the pen function, I miss the fact I could put my phone on a tripod and press button on pen to take family portraits or videos so nothing was missed. The second feature was the 10x camera zoom, the shots still look better in day vs the new 5x in day. The Third was the change in form, I miss the look of sharp right corners and feel of the s22 ultra in the hand. The forth would be why the battery size and changing didn't increase, why no 65w charging when you sell the cable and charger already? I will probably say If the shove all the features of the note 9 on the next phone, I would gladly buy it. I feel like the s23 ultra was the peak design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone!
on March 27, 2025
Posted by: NewS25Ultra
[This review was collected as part of a promotion.] Overall, this is a good phone. It has a really good camera system that I'm still learning how to master. The basic functions are good...calls, texts, browser. The seamless actions across apps is a breath of fresh air. Will need a tutorial on how to use the device to it's fullest potential.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hey there NewS25Ultra, thank you for sharing your experience of your new Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the inital exploration of your new device, and we would love to offer additional resources to help you. We have provided a link to the full device manual to help you with the features and settings. We also have some great tutorial videos online to help you maximize your experience. Lastly, we have provided a link to the Samsung Support Team to help answer any questions you may have about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love how customizable it is
on March 27, 2025
Posted by: WorstedAlloy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultrais easily the most customizable phone I’ve ever used. Right out of the box, One UI 7 lets you tweak everything—wallpapers, icons, fonts, and even system-wide themes that match your style perfectly. Modes & Routines have been a game-changer for me, automatically switching my phone into different setups based on where I am or what I’m doing. The new Now Brief feature is incredible, summarizing my notifications and messages into a quick, easy-to-read feed so I never feel overwhelmed, while Audio Eraser works like magic, removing background noise from voice recordings with just a tap. The Edge Panels, S-Pen customization, and Samsung DeX take multitasking to another level, making this phone feel like a true extension of me—if you love a device that adapts to you, the S25 Ultra is unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most durable phone ever
on March 27, 2025
Posted by: Diverrob
I upgraded from the 24 ultra to the 25 and forgot my new phone on the hood of my car. Didn't notice it was there until about 60mph when I saw it slide off and bounce down the road behind me. I pulled over and jogged back to find my phone undamaged!!!! 5 out of 5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, I love it.
on March 27, 2025
Posted by: Henryzz
[This review was collected as part of a promotion.] I love everything about Samsung: the capacity, the charging capacity, the camera, everything very efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality phone!
on March 27, 2025
Posted by: AlBadri75
[This review was collected as part of a promotion.] I like the new design of the phone although I'm missing the curved edges that make the previous series unique!
The phone is really fast with the new AI features that seem to help in making tasks easier.
Didn't like they didn't include the Bluetooth feature in the S pen, didn't like that at all!
The camera is amazing and the RAW is new to me.
The phone is really fast with the new AI features that seem to help in making tasks easier.
Didn't like they didn't include the Bluetooth feature in the S pen, didn't like that at all!
The camera is amazing and the RAW is new to me.
Value
4
Written by a customer while visiting Samsung US