Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,629 Reviews)
Rating breakdown 20,629 reviews
5 Stars
17,697
4 Stars
2,246
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Galaxy AI Live Translate didn't work
on March 13, 2026
Posted by: FrustratedUser
[This review was collected as part of a promotion.] One of the things I was excited about trying was Live Translate. I tried calling my boss who speaks German and it was an epic fail. It may have been a language selection thing but I am not sure tge the problem was not obvious.
Some things to consider
1) Live Translate should know when it is struggling and should acknowledge that and make recommendations. Language detection would be great.
2) It would be great if you could set a primary language in contact information that Live Translate could use as a default. Maybe also have a way to turn Live Translate on by default on a phone number.
Some things to consider
1) Live Translate should know when it is struggling and should acknowledge that and make recommendations. Language detection would be great.
2) It would be great if you could set a primary language in contact information that Live Translate could use as a default. Maybe also have a way to turn Live Translate on by default on a phone number.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 13, 2026
Posted by: GALAXYFAM
[This review was collected as part of a promotion.] I use my phone mostly for work and it has been great. I don't have any issues loading files or using apps. The GalaxyAI on the phone is easy to work with and I appreciate being able to yell for the phone to find it when I forgot where I placed it. This was a huge upgrade for me from the S20FE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on March 13, 2026
Posted by: Breezy
[This review was collected as part of a promotion.] I absolutely love this phone. The built‑in Google AI is extremely helpful and makes everyday tasks easier and more efficient. I use the phone regularly for communication, gaming, and streaming movies, and it handles everything smoothly. Performance is fast and responsive, with no noticeable lag, even during entertainment use. Overall, it’s a reliable, powerful phone that delivers a great all‑around experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Metaforico
[This review was collected as part of a promotion.] This is one of the few phones that I don't regret in buying. Worth every penny. The features like AI helps me with my every day task. There so much features that I don't know where to start.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products is very nice
on March 13, 2026
Posted by: Angeldgamez
[This review was collected as part of a promotion.] I've always used Samsung Galaxy and it's an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: Chrissyslove
[This review was collected as part of a promotion.] GALAXY AI is awesome one this phone. This phone is easy to play on and also get work done. It smoothly switches tabs with little to no wait for the page to load.
The camera takes the best videos and pictures with so many options. If the picture needs items or people removed the GALAXY AI removes them with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products is very nice
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've always used Samsung Galaxy and it's an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: Momo91
[This review was collected as part of a promotion.] This is a top of the line phone that shines in all the categories. Sleek design with slightly rounded edged and fits well in my large hands. However, there is one handed mode for those with smaller hands. The S pen built in with great added dexterity to do things such as write quick notes and it has handwriting recognition. Great display with the best screen in the business and allows you to see the phone even in direct sunlight. Great camera and video quality. Ultra zooming capabilities and great camera stabilization for a steady video with high resolution. Tremendous amount of customization with android OS and gives a great user friendly experience. All day battery life which allows you to do all your task and not slow down whether watching videos, sending emails, browsing through apps or making calls. You get what you pay for and more with this phone for sure.
Value
5
Written by a customer while visiting Samsung US