Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,440 Reviews)
Open Ratings Snapshot
Rating breakdown 20,440 reviews
5 Stars
17,576
4 Stars
2,223
3 Stars
385
2 Stars
117
1 Star
139
87%of customers recommend this product. 
(
1,024 out of 1,178
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best all-around device
on March 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] With Galaxy AI, I can plan for groceries, listen to music all while having a device I can simply place in my shirt pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!
on March 15, 2026
Posted by: shaunj
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse of innovation that sets a new gold standard for smartphones. Its stunningly bright display and refined titanium build make it a joy to hold and use every day.
​The camera system is truly exceptional, capturing professional-grade detail and vibrant colors even in challenging lighting. With its lightning-fast performance and long-lasting battery life, it effortlessly handles everything from heavy multitasking to high-end gaming. It is easily the best flagship phone on the market right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on March 16, 2026
Posted by: Carl
from Nh
Expertise:Intermediate
Verified Purchase:Yes
Wish they would fix the scroll for contact and put the alphabet back in and make it easier to get to thy letter category you need
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too complicated just wanted to clean General phone
on March 16, 2026
Posted by: LIZALOU
[This review was collected as part of a promotion.] Watch movies is pretty cool clarity it's okay cameras position in the wrong place always gets touched and fingerprints not clear photos little complicated it's all right
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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