Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,654 Reviews)
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product.
(
796 out of
931)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung Galaxy S25 Ultra: A Titan Among Smartphone
on February 11, 2025
Posted by: D3adsoul
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a top-tier smartphone that excels in almost every aspect. It boasts a stunning display, blazing performance, a versatile camera system, and a premium design. While it's expensive and bulky, it's undoubtedly one of the best Android phones money can buy in 2025. If you're looking for the ultimate smartphone experience and are willing to pay for it, the S25 Ultra is a fantastic choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nah, not worth it.
on February 12, 2025
Posted by: Charlie
from Seattle Washington
Had phone for a week now, messages app is the only major complaint! Don't see how to change font or default ringtone, figured out how to change it per contact, but overall, not happy with that, and find nothing new really, kind of disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, February 14, 2025
Hi there Charlie, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device is not meeting your expectations, and we would love to help you with this experience. We have provided a link to the full device manual to help you align the settings and features to your preferences. We have also provided a linkto the Samsung Support Team to help answer any questions you may have as you continue to discover your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Talk about a smooth great experience 👌
on February 12, 2025
Posted by: Jaynaha
[This review was collected as part of a promotion.] I came from the note 20 ultra wow I love how easy and fun these features make using your phone experience smooth no hiccups here the camera video and speakers are my top features 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, upsetting downgrades
on February 17, 2025
Posted by: Sapphy
[This review was collected as part of a promotion.] I love samsung galaxy devices. so far the ui is really snappy and fun to use. the now brief bar is a good idea but I want to see more apps taking advantage of it. what I'm concerned about is the spen. I did enjoy using the Bluetooth features so I hope they can bring them back next year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI integration
on February 17, 2025
Posted by: GalaxyCat
[This review was collected as part of a promotion.] This phone is to die for! It's fast, with smooth and seamless actions across apps! I use mine for virtually everything, from taking calls from vendors, casting presentations to office TV, to running all the apps I need to do my job! The battery life handles games like a complete computer system, no lag once so ever! The easy connection for all my Samsung devices is a bonus too! Having AI has made searching for information easier and it's great for completing repetitive tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 19, 2025
Posted by: Crow13
[This review was collected as part of a promotion.] Love this phone but I am disappointed that they got rid of the Bluetooth S pen. I always loved using the gestures with it and being able to use it to take pictures instead of having to use the timer on the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and great features
on February 26, 2025
Posted by: KingKai
[This review was collected as part of a promotion.] The S25 Ultra is really fluid and seamless actions across apps. Been able to stream videos and play games effortlessly without issues. All around solid phone even with all the cameras being sharper than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome with great features.
on February 27, 2025
Posted by: Lovingthisdevice063
[This review was collected as part of a promotion.] I am absolutely loving my s 25 ultra. It has a seamless flow between apps, it's super fast, amd the now brief feature helps me stay on top of my game. The camera is the best I've had yet and the picture quality is unmatched. Thanks Samsung for another top tier device.
Value
5
Written by a customer while visiting Samsung US