Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,439 Reviews)
Rating breakdown 20,439 reviews
5 Stars
17,537
4 Stars
2,221
3 Stars
394
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,111 out of
1,289)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone ever!!
on March 14, 2026
Posted by: readingrae5
[This review was collected as part of a promotion.] I love this phone. All of its features are so great and helpful, and I love the upgrade from zflip5. I can't say I have any criticisms about it. Also, I love using Galaxy AI for a numerous of purposes such as having it summarize longer pieces of information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung products,
on March 14, 2026
Posted by: shabuz
[This review was collected as part of a promotion.] I have been using Samsung last 18 years, I used al new phone from Samsung, it's easy to understand and use, and mostly i like the camera and multiple screen at the same time,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen disappointment
on March 14, 2026
Posted by: Packbrat386
[This review was collected as part of a promotion.] I've been a die hard Samsung fan since my first Galaxy S, which was the S5 Active. I upgraded from my S23 Ultra to the S25 Ultra in November 2025 and overall I'm happy with it but there has been one major disappointment- the removed Bluetooth from the S Pen. I am an avid photographer and used my S Pen regularly. Removed that capability for any reason just doesn't measure up for me. If i knew that change was made before I "upgraded" to the S25, I would have stayed with my S23 Ultra. There is no adequate alternative. The gesture capture does not compare. I really hoped Samsung would listen to their die hard supporters and purchasers and release a Bluetooth S Pen separately that would work with the S25 Ultra but it doesn't seem like they realize how much they've missed the mark with removing very useful technology. If you have a fully functional S Pen that you enjoy, i wouldn't recommend upgrading to the S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra with AI is amazing.
on March 14, 2026
Posted by: Brand0sk33
[This review was collected as part of a promotion.] Galaxy ai is one of my favorite features. Love editing photos. Camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5