Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,040 Reviews)
Rating breakdown 27,040 reviews
5 Stars
23,223
4 Stars
2,998
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
A true smart phone
on April 4, 2025
Posted by: Raf7391
[This review was collected as part of a promotion.] I can’t stop smiling every time I use my Samsung Galaxy S25 Ultra—it’s honestly the best phone I’ve ever owned. From the moment I held it, I could tell this wasn’t just another upgrade. The design is sleek and premium, and the massive display is absolutely stunning. Everything looks crisp, vibrant, and incredibly smooth.
But what really made me fall in love with it is the AI integration. It’s on a whole new level. This phone actually feels smart. The AI knows my routine—it adjusts settings like brightness and battery usage automatically, and it even suggests apps or reminders based on my habits. It’s like it thinks ahead for me!
The new AI assistant (Now Brief) is super helpful too—it summarizes emails, schedules events, and even gives smart replies. I didn’t realize how much time I was wasting until this phone started doing things for me. It’s not just convenience—it’s real productivity.
The camera is another area where the AI shines. Every photo comes out amazing because it knows how to optimize each shot in real-time, no matter the lighting. And the battery life? It’s smart enough to last the whole day easily, without me constantly checking the percentage.
Samsung nailed it. The S25 Ultra doesn’t just look good—it actually feels alive. If you're looking for a phone that truly understands you, this is it. A true smart phone, in every sense!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A bit awkwardly large, but nicely done
on April 4, 2025
Posted by: SamsungStan
[This review was collected as part of a promotion.] While I much enjoy the seamless action across apps, I find the screen a bit awkward to handle with 1 hand, gestures do not make sense to extend so far, but at least local integrations make multitasking almost flawless.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there SamsungStan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding the features and capabilities of your device to be so superior for your usage. We understand that the larger display size can take some time to adjust to holding and using with one hand. We have provided a link to an article to help you use the redesigned S Pen with your device that can help you with the one handed usage as well. We have lastly, shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 4, 2025
Posted by: Alex27
[This review was collected as part of a promotion.] The best phone out there for me right now, great pic and great battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not disappointed
on April 4, 2025
Posted by: Rainbowglitter
[This review was collected as part of a promotion.] So I'm not gonna lie I chose this phone for the camera. I do love the updated AI and the seamless cross all actions and the audio eraser is pretty cool when in public and I am taking videos of my family for example but my favorite thing about this phone is the camera !! Now I am going from an s21 ( not even plus or ultra) straight to the s25 ultra but I'm blown away by the camera and the new updated magic eraser! Like jaw dropping!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat phone yet
on April 3, 2025
Posted by: Chazkelly
[This review was collected as part of a promotion.] So glad I spent the extra money for the Ultra. This phone just feels right. Battery life is great. Smooth operation. Amazing cameras. The list goes on.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever owned!
on April 3, 2025
Posted by: Whittywhit
[This review was collected as part of a promotion.] Let me tell you this phone is AMAZING! the AI feature makes searching things so easily! Say a friend posts a picture and there is an item in the background I like I simply use my Google assistant circle the item and boom right away I can order
completely seamless no losing my spot in the previous app. I love starting and ending my day with the now brief feature. It tells me all about the weather what's on my calendar for the next day. And one feature that made me so happy was the audio eraser. I am able to take old videos of my children at the park where you could barely hear what there were saying, adjust all the background sounds and I can clearly hear what they are saying! I highly recommend thus phone!
completely seamless no losing my spot in the previous app. I love starting and ending my day with the now brief feature. It tells me all about the weather what's on my calendar for the next day. And one feature that made me so happy was the audio eraser. I am able to take old videos of my children at the park where you could barely hear what there were saying, adjust all the background sounds and I can clearly hear what they are saying! I highly recommend thus phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 3, 2025
Posted by: Bertha
[This review was collected as part of a promotion.] I really enjoy using my phone it has so many things that make it so amazing every detail is spot on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from ios to S25 ultra.
on April 3, 2025
Posted by: KnightRoad
[This review was collected as part of a promotion.] I've been using ios devices since 2013.
Made to switch to S25 ultra and it's been amazing. The screen and responsiveness is truly impressive.
The addition of the finger print scanner beneath the screen is a game changer in of itself. Everything works seamless.
I wish I made the switch sooner.
And the s pen, what's not to love?
Everything so far in my experience with this device has far exceeded my expectations.
The screen is quite fluid and clear. Far better then I expected.
Made to switch to S25 ultra and it's been amazing. The screen and responsiveness is truly impressive.
The addition of the finger print scanner beneath the screen is a game changer in of itself. Everything works seamless.
I wish I made the switch sooner.
And the s pen, what's not to love?
Everything so far in my experience with this device has far exceeded my expectations.
The screen is quite fluid and clear. Far better then I expected.
Value
5
Written by a customer while visiting Samsung US