Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,028 Reviews)
Open Ratings Snapshot
Rating breakdown 20,028 reviews
5 Stars
17,200
4 Stars
2,171
3 Stars
383
2 Stars
122
1 Star
152
86%of customers recommend this product. 
(
1,033 out of 1,203
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Nice phone but missing charger, how sad.
on January 20, 2026
Posted by: JLudwig
from Superior, WI
Expertise:Intermediate
Verified Purchase:Yes
The phone seems to be a fairly nice device, the sound quality is excellent, the reception is better than my last Samsung phone, the camera takes excellent photos but I've already had several instances where it failed and had to be reset, much better than my old S9 phone. I feel the phone could use a whole lot less bloatware, it just gets in the way and wastes space and resources. I was impressed with the migration from the old device, it went very smoothly and I haven't found any problems so far. There were some things that didn't transfer but that is expected. I was very disappointed with the phone not coming with a charger and cable. For the cost, this is a very big irritant. Once I have the time to figure everything out I might have to change my review but satisfied so far.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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