Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,511 Reviews)
Rating breakdown 5,511 reviews
5 Stars
4,723
4 Stars
657
3 Stars
89
2 Stars
20
1 Star
22
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
The product has great camera and AI features
on February 19, 2025
Posted by: Furious
[This review was collected as part of a promotion.] I just love the way the camera post processing works and the AI capabilities of photo editing is just next level. I am really loving the phone but one issue i feel is sometimes the battery drains a bit fast compared to other times , the only disadvantage.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey Furious, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the camera and processing capabilities of your new phone. We have provided links to a few articles to help you maximize the battery life if this experience continues after the adjustment to consumption occurs with the battery. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on February 19, 2025
Posted by: Elleblvd
[This review was collected as part of a promotion.] It's the best phone I've ever had! I love all the Ai features, especially the new AI photo features. The interface is always on point and I've had not a single issue. I wish it was a bit bigger but other than that 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!!!
on February 19, 2025
Posted by: Ronqs00
[This review was collected as part of a promotion.] The phone has absolutely been amazing. The new updated AI and upgraded OS is truly a gorgeous part of the phone. It makes everything so easy and i just love getting to be able to use. THE SEAMLESS ACTION ACROSS APPS makes the phone so easy to use. Truly an amazing upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Progress
on February 19, 2025
Posted by: Carlos97
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra is an incredible smartphone that perfectly aligns with my interests. One of the things I love the most is its advanced AI capabilities. Samsung has taken artificial intelligence to the next level, making daily tasks easier and enhancing productivity. From smart photo editing to real-time language translation, the AI features are truly impressive.
Another major highlight for me is the camera system. The S25 Ultra’s powerful lenses and enhanced night photography allow me to capture stunning images in any lighting condition. Whether it’s ultra-detailed zoom shots or crystal-clear 8K videos, the camera is simply outstanding.
Lastly, the cutting-edge technology in its processor and display makes a huge difference. The device runs incredibly fast, handling AI-driven applications and gaming effortlessly. The high refresh rate and vibrant colors of the screen provide an immersive experience, making everything look stunning and smooth.
Overall, the Galaxy S25 Ultra is the perfect combination of AI innovation, an exceptional camera, and top-tier performance. It’s truly a game-changer!
Another major highlight for me is the camera system. The S25 Ultra’s powerful lenses and enhanced night photography allow me to capture stunning images in any lighting condition. Whether it’s ultra-detailed zoom shots or crystal-clear 8K videos, the camera is simply outstanding.
Lastly, the cutting-edge technology in its processor and display makes a huge difference. The device runs incredibly fast, handling AI-driven applications and gaming effortlessly. The high refresh rate and vibrant colors of the screen provide an immersive experience, making everything look stunning and smooth.
Overall, the Galaxy S25 Ultra is the perfect combination of AI innovation, an exceptional camera, and top-tier performance. It’s truly a game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is exceptional
on February 19, 2025
Posted by: ThroughtheneveR
[This review was collected as part of a promotion.] I traded in my S23 Ultra and I am very pleased with the S25 Ultra. You can definitely notice that it is lighter and feels great holding it in my hand. It is lightning fast and smooth operation in all facets. Swiping between functions on the new Now Brief bar is nice and convenient as well as getting a morning and nighly brief page. Ai seems to work great in many areas although I need to learn more of its features. The screen is brighter and the colors are more vibrant and the battery has been lasting me at least a day and a half.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE My New S25 Ultra
on February 19, 2025
Posted by: ArleneG
[This review was collected as part of a promotion.] I love this phone. I have been a diehard Samsung customer for many, many years, and thus phone is over the top! I went from a S21 Ultra to this new S25 Ultra after comparing with this and the S24 Ultra. I was so impressed with the specs I decided to go for it, and don't have any regrets. The speed of opening apps, the internet, email, etc. Is impressive and really fast. The battery life is beyond words. I have 2 apps running in the background and they've barely touched the battery. The picture quality is out of this world. My first picture was my cat in the catio and never distorted it. My second was the moon not quite half and everyone said it looks like cheese which is what it's supposed to look like.
I love this phone. Keep up the GREAT work, Samsung! I am a Samsung customer for life!
I love this phone. Keep up the GREAT work, Samsung! I am a Samsung customer for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Device
on February 19, 2025
Posted by: Atm0430
[This review was collected as part of a promotion.] I use my phone for work and personal reasons. Now brief give me a glance at not only my personal apps but also the work events happening and what's upcoming. Using Gemini I set my alarms and times, look up things , and control my music and the seamless actions across multiple apps is perfect for my daily use. Big, vivid screen. Device care states phone batters will last well over a day and I use it literally all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great! Need bluetooth S pen!
on February 19, 2025
Posted by: TheHex
This phone is great, love it! Would be a 5/5 stars but samsung just had to remove the bluetooth s pen. The pen is basically what makes the ultra an ultra! Overall great, if samsung ever adds it again I will gladly change review to 5 stars.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 21, 2025
Hi there TheHex, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We are happy to hear you are overall pleased with your new phone. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the full device manual. This will help you discover voice controls and hand gestures that can help you achieve these S Pen features. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US