Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,132 Reviews)
Rating breakdown 20,132 reviews
5 Stars
17,276
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,101 out of
1,276)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
THE LAST PHONE I WILL EVER NEED!!!!!
on December 5, 2025
Posted by: Jenaren
[This review was collected as part of a promotion.] This phone has exceeded every expectation I had for it. From the moment I powered it on, it was clear that an incredible amount of care went into its design, performance, and user experience. The build feels solid and refined, with a sleek finish that looks modern and premium without ever feeling fragile. Every detail seems purposeful and well thought out.
The display is one of the most impressive features. Colors are vibrant, text is sharp, and the screen maintains excellent visibility in bright environments. Whether watching videos, reading, or gaming, the clarity and smoothness add a level of immersion that sets it apart from other devices I have used.
Performance is exceptional. Apps launch instantly, multitasking feels effortless, and there is a consistent sense of speed no matter what I am doing. Even demanding tasks run smoothly, and the device maintains a level of responsiveness that makes daily use genuinely enjoyable. The battery life is equally impressive, comfortably lasting through long days without requiring constant charging. It offers the kind of reliability that allows me to use the device confidently from morning to night.
The camera system stands out as well. Photos are crisp, detailed, and balanced, with realistic color reproduction and strong dynamic range. It captures fast-moving moments with accuracy, and the quality in both photos and videos is consistently high.
Long story short, in my opinion, no other phone on the market can compare to the S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better than the s21, but not much of a difference
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI , the Gemini has been very useful for me. Definitely a good perk!
Besides what a typical person uses a phone for, I mostly use my phone to take videos and pictures of my children, and I use Gemini AI all the time, for any questions I may have.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hey NellyBulgaria, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you have been pleased with the ability to easily get information with Galaxy AI. We have provided a link to the complete manual for your device to help you find additional ways to integrate this amazing innovation in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from the s24 ultra
on December 5, 2025
Posted by: Kjbd21
[This review was collected as part of a promotion.] I upgraded from the s24 ultra to the s25 ultra and here is my opinions so far after using the phone for about a week! The camera seems a little better than my previous model and is more user friendly for me on changing settings for different shots since I am a picture happy person but not very familiar with changing settings for different poses and lighting.
The battery life seems to last me way longer and I am a person who uses my phone for everything but spend a lot of the day between fb and playing mobile games that would eat my battery up much faster on most previous models! I am slowly playing with the galaxy AI capabilities and have been trying to do more with learning how helpful Gemini can be with lots of different tasks to make my day a little easier when working on projects and also to help with different recipes while trying out new dishes!!
The screen size is the same as my previous phone so no bonus there but is big enough for me to enjoy my Netflix and all my other paid services for watching movies and TV shows while I am sitting at the doctor with my hubby or taking my hour lunch breaks! The sound quality is great and the speakers are loud enough for me to set my phone down while on the phone with someone which is great for me to put them on speaker and finish up tasks around the home or at my different jobs where I am working alone! My overall opinion of this phone is the phone deos everything u could need in a smartphone! Well worth the purchase!!!
The battery life seems to last me way longer and I am a person who uses my phone for everything but spend a lot of the day between fb and playing mobile games that would eat my battery up much faster on most previous models! I am slowly playing with the galaxy AI capabilities and have been trying to do more with learning how helpful Gemini can be with lots of different tasks to make my day a little easier when working on projects and also to help with different recipes while trying out new dishes!!
The screen size is the same as my previous phone so no bonus there but is big enough for me to enjoy my Netflix and all my other paid services for watching movies and TV shows while I am sitting at the doctor with my hubby or taking my hour lunch breaks! The sound quality is great and the speakers are loud enough for me to set my phone down while on the phone with someone which is great for me to put them on speaker and finish up tasks around the home or at my different jobs where I am working alone! My overall opinion of this phone is the phone deos everything u could need in a smartphone! Well worth the purchase!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on December 6, 2025
Posted by: DigitalBestie
[This review was collected as part of a promotion.] I am absolutely in love with my Samsung Galaxy S25 Ultra 512GB! This phone is a powerhouse that handles my demanding digital life with ease. The vibrant display makes everything stunning:
Streaming and watching content is immersive and bright.
Gaming is flawless, even with graphics-heavy titles.
Social media browsing is incredibly fast and smooth.
The Galaxy AI is a total game-changer. I use Circle to Search constantly when I'm shopping—just circling an item on screen gets me instant results, saving me so much time. The Writing Assist helps me craft perfect posts for social media, too.
The massive 512GB storage gives me total peace of mind, and the battery lasts and lasts. From the incredible camera to the power and intelligence it offers, this is easily the best device I have ever owned. Highly, highly recommend!
Streaming and watching content is immersive and bright.
Gaming is flawless, even with graphics-heavy titles.
Social media browsing is incredibly fast and smooth.
The Galaxy AI is a total game-changer. I use Circle to Search constantly when I'm shopping—just circling an item on screen gets me instant results, saving me so much time. The Writing Assist helps me craft perfect posts for social media, too.
The massive 512GB storage gives me total peace of mind, and the battery lasts and lasts. From the incredible camera to the power and intelligence it offers, this is easily the best device I have ever owned. Highly, highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera not as good as the s21 ultra
on December 6, 2025
Posted by: Rocksolidtechfinder
[This review was collected as part of a promotion.] I am not a powerhouse with Galaxy AI just yet. What I do know is the camera on this s25 ultra seems inferior to my s21 ultra, definitely not an upgrade as I was expecting. Also disappointed they took away the lidar type of capabilities they use to have on the note 10. Battery life is pretty sweet however and this phone can handle all the games and streaming capabilities I have thrown at it.
Value
3
Response from Samsung USBy R&R Team, December 10, 2025
Hey Rocksolidtechfinder, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the different camera features and settings to capture the best possible photos and videos. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on December 6, 2025
Posted by: Jerry22
[This review was collected as part of a promotion.] Use my phone for buisness, stock trading che king my messages creating content
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and very convenient.
on December 6, 2025
Posted by: Brayden
[This review was collected as part of a promotion.] This smartphone offers unparalleled uniqueness due to its integrated Galaxy AI, providing a multitude of functionalities. These capabilities extend to drafting professional correspondence, crafting text messages, and enhancing photographic content. The generative sentence feature significantly streamlines communication, expediting responses. Furthermore, the device's photographic prowess is remarkable, enabling the capture of high-quality images suitable for widespread dissemination. For assistance with captions or textual content, the AI's writing style options can be customized to individual preferences. Notably, this entire review was composed and refined using the AI's advanced features.
Overall, this device represents a pinnacle of smartphone technology, offering seamless integration with various "smart" devices, including wearables, laptops, earbuds, and even Samsung smart home appliances. This comprehensive connectivity transforms it into a central control hub for your entire digital ecosystem, all accessible from the palm of your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra is a phone that, for me, is a marvel.
on December 6, 2025
Posted by: Jorant
[This review was collected as part of a promotion.] My S25 Ultra is a phone that, for me, is a marvel. It's advanced in every aspect, with an elegant appearance, top-notch Artificial Intelligence through Gemini, and a simplicity that makes my work, family, and business tasks easier. It has scientific and entertainment capabilities, and one of the best cameras that makes my memories unforgettable. My phone is now an integral part of my daily life, and it has even withstood accidental drops, so it's durable. The only thing I had to replace was the stylus; otherwise, it's an excellent phone.
Value
5
Written by a customer while visiting Samsung US