Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,458 Reviews)
Rating breakdown 14,458 reviews
5 Stars
12,477
4 Stars
1,561
3 Stars
257
2 Stars
82
1 Star
81
82%of customers recommend this product.
(
470 out of
571)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Beat device ever!
on August 26, 2025
Posted by: Radicalwaldo
[This review was collected as part of a promotion.] Here’s a fresh, natural-feeling review of the Samsung Galaxy S25 Ultra, with a smooth nod to how awesome Galaxy AI has become—no robot-speak allowed.
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Samsung Galaxy S25 Ultra — A Review That Reads like a Friend
Let’s be real—this is one of the sleekest, smartest phones Samsung has released in years. You pick it up, and that titanium frame and anti-glare Gorilla Armor 2 make it feel like it belongs in the future, not in your hand today .
Display & Performance
That 6.9″ QHD+ Dynamic AMOLED screen? Bright, sharp, and effortless. Powered by the Snapdragon 8 Elite custom chip, everything from gaming to AI-powered photo tweaking feels smooth and fast .
That 6.9″ QHD+ Dynamic AMOLED screen? Bright, sharp, and effortless. Powered by the Snapdragon 8 Elite custom chip, everything from gaming to AI-powered photo tweaking feels smooth and fast .
Camera Wizardry
Samsung kept the 200 MP main camera, but it's the bridge camera zoom, ultrawide upgrades, and AI-run ProVisual Engine that truly shine. Expect crisp, vibrant shots—even up close—and telephoto zoom that outperforms most rivals .
Samsung kept the 200 MP main camera, but it's the bridge camera zoom, ultrawide upgrades, and AI-run ProVisual Engine that truly shine. Expect crisp, vibrant shots—even up close—and telephoto zoom that outperforms most rivals .
Galaxy AI: More than Just a Buzzword
What sets this phone apart is how galaxy AI acts more like an unspoken assistant than a gimmick. You can sketch something in the Gallery, then have it finished automatically—super useful and kind of magical .
There’s also Audio Eraser, which strips wind or background noise from videos with impressively clean results .
What sets this phone apart is how galaxy AI acts more like an unspoken assistant than a gimmick. You can sketch something in the Gallery, then have it finished automatically—super useful and kind of magical .
There’s also Audio Eraser, which strips wind or background noise from videos with impressively clean results .
The Cross‑App Actions powered by Google Gemini feel like talking to your phone, not tapping through apps. "Find the Oscars date, add to my calendar, and text it to whoever"—it just handles it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 28, 2025
Posted by: Thebeast
[This review was collected as part of a promotion.] Just amazing phone for everything camera to gaming awesome technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Samsung Galaxy S25 Ultra! 5 stars!!
on August 28, 2025
Posted by: Bustamove7
Expertise:Expert
Excellent phone. The most powerful phone Samsung makes as of this writing 8/28/2025.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Best of the Best
on September 9, 2025
Posted by: KenG
Expertise:Expert
I absolutely love this phone! From it's build design & quality (thin, light, comfortable to hold), to One UI, to its mountain of customization settings and themes, to the full palette of S Pen features, and its camera system takes great photos & videos.
If there was one negative thing it would be the battery life. It is good but not great. Some days I get a full day out of it, other days I have to top it off in the evening.
If there was one negative thing it would be the battery life. It is good but not great. Some days I get a full day out of it, other days I have to top it off in the evening.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there KenG, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the features and capabilities of your device. and finding so many uses every day. We have provided links to a few troubleshooting guides to assist you in maximizing the battery life of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing! Especially with the A.I. integrati
on February 7, 2025
Posted by: BoobooKitty
[This review was collected as part of a promotion.] Everything is on point, using Smart Switch to transfer my data from the Pixel 9 Pro XL was seamless. I'm loving the A.I. integration, especially working with Bixby for multi step abilities when speaking to Galaxy A.I. the cameras are amazing with the new improvements. Overall, I'm very happy with the S25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has some of best feature
on February 7, 2025
Posted by: Panda123
[This review was collected as part of a promotion.] This is good gaming phone. I like to play the Genshin Impact with phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra First Impressions
on February 7, 2025
Posted by: RachaelH
[This review was collected as part of a promotion.] My first impressions of the S25 Ultra are very positive! One ui 7 is taking some getting used to but I am over all very pleased with the changes especially the new customization options in the widgets. Customization is a huge factor for me when choosing a phone, aside from internal specs, and samsung has never disappointed me. The seamless actions across apps has also improved a lot! Being able to click a link from different app and not being taken to the internet but rather to the suppoted app where I'm already logged in is amazing and I can consume content with ease!
Value
4
Response from Samsung USBy R&R Team, February 7, 2025
Hey there RachaelH, thank you forsharing your experience with your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your new device, and that you are finding the enhanced features of Galaxy AI to be so helpful to you in a seamless usage. We have provided a link to the full device manual to help you with the features that may still seem ellusive. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is good
on February 7, 2025
Posted by: Sfamilyguy
[This review was collected as part of a promotion.] The phone is great. Missing bluetooth on Spen. The phone app does not support video chat could be the carrier issue. Nice and quick so far.
Value
4
Written by a customer while visiting Samsung US