Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(19,628 Reviews)
Open Ratings Snapshot
Rating breakdown 19,628 reviews
5 Stars
16,915
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product. 
(
777 out of 911
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best smart phone
on December 19, 2025
Posted by: P Guy
Verified Purchase:Yes
I am extremely pleased with my S25 Ultra; it fulfills all my requirements and offers even more. I was fortunate to acquire it at a significant discount, nearly half off, thanks to various Samsung promotions.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Decision I've Made!
on December 19, 2025
Posted by: Anonymous
from Folkston, GA
Expertise:Intermediate
Verified Purchase:Yes
This is my first Ultra device and it is great! The battery life is awesome! The camera is awesome! The speed and smoothness is great, which honesty surprised me! Coming from a Pixel 9 this is a major upgrade to me!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery don't last long
on December 19, 2025
Posted by: Armydoc37
Verified Purchase:Yes
My battery don't last as long as my s23ultra, I added all my apps without transferring from my s23ultra to make sure had no issues. I had to restart this one a few times as well since I got it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on December 19, 2025
Posted by: BHSS
Verified Purchase:Yes
Great and very useful phone, Need some more settings for user friendly experience
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on December 20, 2025
Posted by: Andro
Verified Purchase:Yes
I use this phone for construction work. Definitely a must have tool.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on December 20, 2025
Posted by: Breanne
from Pittsburgh Pa
Expertise:Intermediate
Verified Purchase:Yes
I had the 23 plus phone and traded in my old ohone for the samsung 25 ultra and it is such a great phone the camera is amazing I love the stylus it helps so much with my health on my hand the only thing I wished is if it would carry a sd card for memories because I had to buy more storage
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on December 20, 2025
Posted by: Chris
from Alexandria, VA
Expertise:Intermediate
Verified Purchase:Yes
Everything went perfectly, from the purchase to the trade-in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 20, 2025
Posted by: Richard
from California
Expertise:Intermediate
Verified Purchase:Yes
High quality phone, great camera. Satisfied customer
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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