Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,570 Reviews)
Rating breakdown 19,570 reviews
5 Stars
16,873
4 Stars
2,113
3 Stars
351
2 Stars
108
1 Star
125
85%of customers recommend this product.
(
741 out of
872)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: GaDAM
from Iowa
Expertise:Expert
Verified Purchase:Yes
I love the product well for the storage and reliability
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the storage capacity of your new device, and that you are finding it reliable during usage. We have provided links to resources to assist you with further exploration of features like Galaxy AI, aligning the settings to your preferences, and answering any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Carlos
from Florida
Expertise:Beginner
Verified Purchase:Yes
Badbaddddðddddddddddddddddddddddddddddðddddddddddddddd
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 12, 2025
Hello Carlos, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We are always happy to assist our customers in troubleshooting and resolving any frustration you are experiencing with your device. Without knowing what your experience has been thus far, we have provided a link to the Samsung Support Team to assist you through chat at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Covington, KY
Expertise:Intermediate
Verified Purchase:Yes
Love the clarity of screen. The camera is great. The zoom feature and all the different settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Deserves the price for its rich software $ hardwar
on December 12, 2025
Posted by: Ruby
from Iowa USA
Expertise:Intermediate
Verified Purchase:Yes
Rich phone and good to have it for use in work fun
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Simon
from New York
Expertise:Intermediate
Verified Purchase:Yes
Phone can last for couple years, solid build and quality 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
Verified Purchase:Yes
Only had it for a few weeks but so far so good. Camera seems to have a few additional features that I'll have to learn.
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on December 15, 2025
Posted by: Cassandra
Expertise:Beginner
Great camera and battery lifespan also storage and performance quality is very good for me
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5