Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(19,512 Reviews)
Open Ratings Snapshot
Rating breakdown 19,512 reviews
5 Stars
16,822
4 Stars
2,107
3 Stars
351
2 Stars
109
1 Star
123
85%of customers recommend this product. 
(
705 out of 834
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Excellent phone
on December 5, 2025
Posted by: Candicain
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra as my primary device, and I’m extremely impressed with its performance, reliability, and overall experience. As someone who uses their phone heavily for streaming, gaming, and social media, the S25 Ultra has exceeded my expectations in every area.
Performance:
The speed and responsiveness are outstanding. Whether I’m gaming for long periods or switching between apps, everything stays smooth with zero lag. The graphics quality is sharp and vibrant, which makes both gameplay and video streaming look incredible.
Display & Audio:
The display is one of my favorite features—bright, crisp, and perfect for watching movies or scrolling social media. The speakers deliver great clarity, even without headphones, which enhances my streaming and gaming experience.
Battery Life:
The battery easily keeps up with my long days of streaming and social media use. I appreciate that I don’t have to constantly worry about finding a charger.
Camera:
The camera quality is excellent, especially for social media content. Photos and videos come out clear and detailed, making it easy to create high-quality posts without extra editing.
Overall Experience:
The Samsung Galaxy S25 Ultra has been reliable, powerful, and enjoyable to use. It fits perfectly into my lifestyle as someone who is constantly online, gaming, and sharing content. I highly recommend this device and appreciate the attention to detail Samsung put into its design and performance. Love
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product
on December 5, 2025
Posted by: Maysal75
[This review was collected as part of a promotion.] The Samsung S25 Ultra is easily one of the best phones I’ve used this year. The display is insane — super bright, sharp, and smooth even outdoors. The new chipset makes everything feel faster, especially when multitasking, editing videos, or gaming. Battery life is a big upgrade too; I’ve been able to get through a full day with heavy use and still have power left.
The camera system is where this phone really stands out. Low-light photos look clean and detailed, and the zoom is ridiculously good for capturing far-away shots without losing quality. The AI enhancements actually feel useful — things like intelligent photo editing, better voice typing, and faster translations make everyday tasks smoother.
Overall, the S25 Ultra feels premium, powerful, and reliable. If someone is looking for a phone that does everything extremely well, this is the one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It does the job
on December 5, 2025
Posted by: Topside346
[This review was collected as part of a promotion.] First, the positives - big, responsive screen, excellent stereo sound, camera has great resolution, and access to Galaxy AI, if you're into that sort of thing. It seems sturdy enough - fortunately, I haven't really had to test that, and I hope I don't have to. Plenty of memory for games and such, which I appreciate.
But we have to be fair and balanced, don't we? Screen might be TOO responsive - either that, or these keys are just too small, because it seems like I'm always hitting the wrong button. For whatever reason, you can't have app icons on the home screen, though you can have widgets, and your apps can be searched up in a separate menu. Autocorrect is always getting ahead of me. And I'm still figuring out how to use apps with the same degree of convenience as my previous phone - I suddenly find myself jumping through a lot of hoops to access my work apps.
It's a phone, it does all the smartphone things, and it looks and feels nice. There's a bit of a learning curve, but if you don't mind that, you'll probably like this phone just fine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love lovin it
on December 5, 2025
Posted by: Slickrick
[This review was collected as part of a promotion.] This is the best samsung flagship phone out hands down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product takes great pictures.
on December 5, 2025
Posted by: Nanato9treasurz
[This review was collected as part of a promotion.] I use my device for personal use. Streaming and watching videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best feature
on December 5, 2025
Posted by: Sparghai
[This review was collected as part of a promotion.] Excellent AI featuer, working perfectly i don't have any problem with
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has become a part of my life.
on December 5, 2025
Posted by: Tomorrow
[This review was collected as part of a promotion.] Whether at work, in the wild or at events my phone is brilliant. Galaxie AI has been a major help from big problems to small ones, like helping me find a coffee shop nearby to fixing images of work, family games, or just being in nature. This phone isn't just a phone it's a tool I can use on and off the job site.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SamSung S25 ultra improve more round machine frame
on December 5, 2025
Posted by: Mc602117
[This review was collected as part of a promotion.] Galaxy ai have circle to search , Live Translate, interpreter, chat Assist , note Assist . I mainly use Galaxy AI for Circle to Search, Live Translate, and Note Assist. These features work smoothly, recognize things quickly, and save time. Photo Assist edits photos quite well, but sometimes leaves slight blurry traces. Overall, this is one of the strongest points of the new Samsung phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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