Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,132 Reviews)
Rating breakdown 20,132 reviews
5 Stars
17,276
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,101 out of
1,276)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
My SAMSUNG makes me happy
on November 19, 2025
Posted by: Midnightshade
[This review was collected as part of a promotion.] Well let me start by saying that my SAMSUNG makes me happy, I have been a loyal samsung customer for the past 10+ years and I have been a satisfied customer ever since (except for the Zfold the first one really suck) but regardless of the battery issue (💥) I was there because samsung products in general are amazing 👏 🤩, maybe I'm not conveying my thoughts into words properly. But I really love my phone, every time I go on IG I find out a new feature that I didn't know existed, like for example the flowers icons displaying every time a get a notification, I mean amazing right!!! Or the director video thing were I can record something and myself at the same time, anywho, let me stop rambling. Long story short I can't really list all the reasons that my SAMSUNG makes me happy because I simply don't know everything that my Samsung can do. I would love to learn.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Midnightshade, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage of your device. and finding so many amazing features you love using every day for a range of tasks. We would love to hear from you again in the future any time you have questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
More available storage and features
on November 21, 2025
Posted by: UllaBabe
[This review was collected as part of a promotion.] Clearer pictures and editing options, all the AI capabilities
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey UllaBella, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device to be so amazing, have larger storage capacity, and helping features in Galaxy AI for your needs. Please, don't hesitate to reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Amazing phone I love it. The new desing is a realle amazing upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Oscar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how amazing you are finding this device to be, and that you are happy with your upgrade. We have provided a link to the complete manual to help you explore additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very nice phone with plenty features.
on November 21, 2025
Posted by: Loni300
[This review was collected as part of a promotion.] I definitely would recommend this phone to a friend or family.. I love the AI on it and all the functions it came with very nice phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone hate the battery
on November 21, 2025
Posted by: Denasophia
[This review was collected as part of a promotion.] Originally I bought this phone for the camera love the picture quality I love the camera I do hate that you cannot zoom in on the front camera the back camera zooms out so far you can see the moon pretty clear I love it as for the battery on the phone it's terrible my phone's at 40% after like 3 hours maybe I hate it
Value
4
Written by a customer while visiting Samsung US
Posted by: Aadi
Expertise:Expert
Verified Purchase:Yes
Started to use the phone and it's awesome. The camera is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
More than just a phone
on November 22, 2025
Posted by: BeeJay84
[This review was collected as part of a promotion.] The S25 Ultra is a remarkable achievement in the realm of technology, offering an unparalleled experience. Its stunning photos capture the essence of every moment with exceptional clarity and detail. The night photography capabilities are nothing short of extraordinary, revealing the beauty of the world even in the darkest of nights. The 8K videos it produces are a testament to its superior performance, delivering crisp and vibrant visuals. The GEMINI AI feature further enhances this device, providing intelligent and intuitive functionalities. This combination of advanced technology and user-friendly design sets a new standard in the industry. The S25 Ultra truly stands out as a work of art in its own right.
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe McKane
from San Antonio
Verified Purchase:Yes
I have big hands phone big works good with good with big hands
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US