Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(19,512 Reviews)
Open Ratings Snapshot
Rating breakdown 19,512 reviews
5 Stars
16,822
4 Stars
2,107
3 Stars
351
2 Stars
109
1 Star
123
85%of customers recommend this product. 
(
705 out of 834
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Excellent Phone best yet!
on December 5, 2025
Posted by: SamsungGalaxyGuy
[This review was collected as part of a promotion.] I have owned countless galaxy devices going back over a decade and this has been my favorite device this far. Excellent screen, responsive fingerprint sensor, snappy UI, innovative Galaxy AI features, and an outstanding set of cameras make this device a true showstopper. I am looking forward to the S26!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For the Ultra Experience get an S25!
on December 5, 2025
Posted by: PipBrit8
[This review was collected as part of a promotion.] Phone delivers excellent quality, great OS that continues to build eith each release.
Not a huge fan of AI but... the Galaxy AI features for photography are great! Wonderful scene but with a lamppost = goodbye lamppost!
The upgraded camera is one of the main features that drove me to trade in my old s25 - along with a great deal!
The ease of use and ability to customize so much of the functionality sets Samsung apart.
The s25 truly is a flagship phone that delivers convenience, speed & functionality in elegant style!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid performance but
on December 5, 2025
Posted by: Poetry
[This review was collected as part of a promotion.] Solid performance. Galaxy AI features are nice. But optical camera lens and screen resolution are not as good as my old s22 ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S25 Ultra!
on December 5, 2025
Posted by: MessyMarv
[This review was collected as part of a promotion.] So glad I upgraded my Samsung phone! I use it for everything... not just emails and calls, but also for gaming, reviewing and editing documents, and more! Both for business and for fun this thing gets a workout... and so glad it is optimized with Galaxy AI as it can be a lifesaver in today's fast paced environment. Hands down the best decision I ever made!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phine
on December 5, 2025
Posted by: Me4206
[This review was collected as part of a promotion.] Great phone I just got it I'm very happy with it I had the s23+
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung phones!!
on December 5, 2025
Posted by: XoLanieXo
[This review was collected as part of a promotion.] I've always been a galaxy girl. I will never change. I upgrade every 3 years, I love all of the features. Samsung is the only way to go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has the most amazing camera.
on December 5, 2025
Posted by: Ninjaman
[This review was collected as part of a promotion.] This phone is amazing. The cameras are the best I've ever had and the battery lasts forever. It's also very fast and easy to use. I absolutely love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone has become my companion
on December 5, 2025
Posted by: Boofus
[This review was collected as part of a promotion.] I have always enjoyed seeing advances in technology and it brings me joy to use them to make my life easier and more interesting. My Samsung Galaxy S25 Ultra does this in so many ways.
The bright screen makes just looking at my phone an enjoyable experience, but watching videos or movies on it doesn't give me a headache like it has on past phones, not to mention pairing with earbuds is a snap!
I have recently been more committed than ever to having an organized ecosystem when it comes to app synchronization and OneUI's most helpful feature for that has been multitasking and split screen, making inputting things like my work calender a breeze when before it would be a pain of going back and forth between apps.
Galaxy AI has been a useful integration into my day to day as well. Using Google Gemini and Circle to Search for almost any instance I can, it has been a font of knowledge at my fingertips like I never thought I would have. I actually used Google Gemini to identify a dangerous plant growing in my garden! I have also been able to use features like the chat translation feature to connect with some of my friends in their native language, which has been awesome.
I can't wait to see what the future has in store for me and to see the many ways Samsung will be right next to me for it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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