Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,132 Reviews)
Rating breakdown 20,132 reviews
5 Stars
17,276
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,101 out of
1,276)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Solid and good performer.
on November 18, 2025
Posted by: MorganTheDude
[This review was collected as part of a promotion.] The S25 ultra is a really good and solid phone.
Pros: great screen in both resolution/clarity and brightness(1800 nits), battery life is good enough (see cons to see why not great), 90% DCI-3 color space coverage and Delta-E of .24 in the screen, high refresh rate, real nice design, great cameras, FP sensor is crisp, Gemini intergretation was real nice, and One UI 8 is a pretty great OS.
Cons: No magnets compatibility for the Qi 2 like mag safe, battery in this category could have been better (round 6000 or even 5500 mAh)but not terrible, no Bluetooth on the S-Pen which was one of the best parts that made the s-pen great, no 3.5mm head phone port, photos a little bit to saturated, weird connectivity with Galaxy watch ultra (though not sure if its a one UI 8 issue, S25 issue or a watch ultra issue.)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line, best of the best
on November 18, 2025
Posted by: TechGuy05
[This review was collected as part of a promotion.] I just owned this device for a week, but it so awesome and fun. It's like fenugreek from a manual phone to a fully intelligent device. Coming from the fruit device, you know what I am talking about, I thought it was going to be hard, but I have just been missing for a long time of such great feature. I just regret i didn't do the change sooner.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey TechGuy05, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know changing operating systems can be confusing at times, and we love hearing that you are having such an amazing inital setup and usage of your new device. We have shared a link to the Samsung Support Team for your convenience. Our team of experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
The process was easy and simple ..the device is what i was expecting
Written by a customer while visiting Samsung US
Customer Rating
5
Wow can't wait for the 26 lol
on November 18, 2025
Posted by: Impulsewhat
[This review was collected as part of a promotion.] Still an awesome phone the 25 was great till literally the next day hey hey new 26 way better yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra: Power, AI, and Camera Perfection
on November 19, 2025
Posted by: Cbuck87
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a technological marvel. The Snapdragon 8 Elite for Galaxy is a raw performance beast, making every interaction—from heavy gaming to rapid-fire app switching—effortless. The speed is deeply integrated with Galaxy AI, allowing demanding features like Generative Edit and real-time translation to execute instantaneously and seamlessly.
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another step in the right direction
on November 19, 2025
Posted by: Rustang
[This review was collected as part of a promotion.] As a police officer I use my s25 ultra with the included s pen stylus constantly. The latency on the S pen is almost non existent and in a job where I take notes constantly and photos the s25 ultra stands above any other phone. I really like this phone. From a productivity and durability standpoint there is nothing better than s25. I drop the phone regularly and the screen is unbreakable. Can't wait to see what the next generation brings. Galaxy ai also helps when writing reports
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Rustang, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are absolutely ecstatic to hear how much you are finding this device to be an asset to your professional and personal lives, and that the S Pen, camera, and Galaxy AI are so valuable for your usage. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the smooth performance of the S2
on November 19, 2025
Posted by: MemeJoey
from Robbins,NC
Expertise:Expert
Great phone , every aspect is awsome. This is the best phone I have had yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey MemeJoey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your device, and that it feels like the best one you've ever had. We have provided a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Usama
from New jersey
Expertise:Expert
Verified Purchase:Yes
I like its sleek design
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Usama, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device, and that you are finding all of the features to be enhanced from your previous device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US