Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,204 Reviews)
Rating breakdown 10,204 reviews
5 Stars
8,738
4 Stars
1,155
3 Stars
184
2 Stars
66
1 Star
61
79%of customers recommend this product.
(
319 out of
406)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy S25 Ultra. An AI-Powered Daily Game-Changer
on June 14, 2025
Posted by: BMGamer
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for weeks now, and it's completely changed how I approach my day. What really blows me away is how Galaxy AI just makes everything smarter. My photos look professionally edited without any effort thanks to that incredible 200MP camera and AI-powered enhancements. Night shots that would've been grainy on other phones come out crisp and vibrant.
As someone who's always juggling work and personal life, I love how DeX mode transforms my phone into a desktop experience when I need to get serious work done. The S Pen has become my go-to for quick notes during meetings - it feels so natural that I've stopped carrying a notebook. When it's time to unwind, that buttery 120Hz AMOLED display makes gaming and movie-watching absolutely immersive. I've noticed I don't even reach for my tablet anymore because the 4K HDR visuals are that good.
What's surprised me most is how the phone adapts to my routines. The AI battery optimization means I'm never scrambling for a charger, and Samsung Health has actually motivated me to move more with its personalized tracking. Little things like the ultra-wideband tech instantly locating my misplaced earbuds have saved me so much frustration.
After using countless smartphones over the years, the S25 Ultra stands out because it doesn't just keep up with my life - it enhances every part of it. From work to creativity to entertainment, this phone delivers in ways I didn't even know I needed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Misty
Verified Purchase:Yes
It's decent. Not trying to complain, but I'm just a tad bummed. I miss a few features my s9 had (I used them frequently), most missed is the heart rate, o2 from the app using sensor in the back of the phone. I bought a gear 2 back when I got my s9 and I'm not a fan of touching my watch for it to light up or shaking my wrist (not at my job). The watches are HUGE/clunky (look like a man's watch except for color) , and plastic (can't wear plastic and sweat in the slightest, rash up the entire extremity into the shoulder the watch is on - all of my watches are metal). If the watches were thin and slender, women's timex style, so they didn't get get caught in things at work, maybe i could give it a try with putting a metal band in it. I get it though, that technology not able to be in something so thin. I guess I'm saying the s25 functions great, great battery life, great pictures, overall clarity on reading etc., all super (no issues that way), I just miss some functions the s9 had (my phone is my daily planner, heart rate/o2 checker, alarm etc eliminating the need for all of the extras to lug around). It was nice.
I would recommend this to a friend!
Features
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product NEVER disappoints! Love my S25 Ultra
on June 20, 2025
Posted by: SweetPcy0921
[This review was collected as part of a promotion.] My S25 Ultra is the ultimate smart phone! This device has so many wonderful features from the exceptional camera interface to the integrated AI Assistant. My device has 512GB so I have a huge amount of storage space. The updated software helps five the device smooth transition from apps and gives the phone a clean sharp appearance. The option to changes your phone's theme has always been a important staple. Also the added features in messaging was a huge plus! Phone size and dimension are perfect for easy handling. I also enjoy my S Pen feature and it comes in handy for me when gaming on my phone. The picture and video quality are amazing and I often get compliments when people see see how clear and vivid my video and photos look when sharing with others. I have always been a Samsung fan and will continue to be. Keep up the great work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on June 20, 2025
Posted by: Nachopappi
[This review was collected as part of a promotion.] I bought the Samsung S25 Ultra because I did alot of research and saw many great reviews. When I received my new phone my mind was blown. Its super fast for any type of project that I have in mind or for the best games there is out there. I love how great the cameras are, its like have a built in telescope on my phone. Samsung AI is really great and has been such a huge help even though I haven't scratched the surface on what it can do. I highly recommend this phone for everyone because no matter what you want to use it for, it will surpass your imagination on how well it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome features
on June 21, 2025
Posted by: mishka
[This review was collected as part of a promotion.] galaxy ai is so much help when searching for answers! the features for the camera help turn your photos into art! i upgraded from the Samsung 23 ultra. my s25 ultra it's much faster in every way! i can't wait to see what samsung has to offer in the future! this was by far the best upgrade so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the real flagship!
on June 23, 2025
Posted by: Flagship
[This review was collected as part of a promotion.] Everything works smooth in this device. The only con is the pen with no Bluetooth feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Meh, just meh.
on June 23, 2025
Posted by: Anthony B_OKC
Lets count how many features Samsung has removed over the years shall we. 1. SD card slot (for an Ultra model thats just a no no). 2. Headphone jack 3. Bluetooth support on the S-Pen.
Response from Samsung USBy R&R Team, June 24, 2025
Hello Anthony B_OKC, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when features you have relied upon have been changed on your device, and we would love to help you discover additional methods of accomplishing your goals. For the micro SD card slot you mention, the removal has been an effort to enhance the durability and water resistance of your device. This has the added benefit, when using cloud based storage expansion, you can access your data on any of your Samsung devices in your ecosystem. For the headphone jack, you would still be able to use your favorite wired headphones, and would need to use a USB-C to headphone jack adapter to plug directly in to your charging port. We have provided a link to an article to hel;p you integrate the redesigned S Pen features in to your usage. Lastly, we have provided a link to the Samsung SUpport Team if you haev additional questions about your device, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
4
I like this phone because streamers I watch use th
on June 24, 2025
Posted by: mackite
[This review was collected as part of a promotion.] I had a Samsung phone a while ago, it was a Note 4. I wanted this phone for the superior camera, android os and Galaxy AI.
Value
4
Written by a customer while visiting Samsung US