Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,541 Reviews)
Rating breakdown 19,541 reviews
5 Stars
16,850
4 Stars
2,110
3 Stars
351
2 Stars
108
1 Star
122
85%of customers recommend this product.
(
719 out of
848)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Mobile Powerhouse
on December 5, 2025
Posted by: Izzyj98
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets the bar for Android flagships, offering a blend of top-tier hardware, exceptional performance, and advanced AI features.
Design & Display
The phone features a premium titanium build and an absolutely class-leading 6.9-inch Dynamic AMOLED 2X display. It's incredibly bright, boasts an anti-reflective coating, and offers QHD+ resolution and a smooth 120Hz refresh rate. Ergonomics are slightly improved over its predecessor, making this powerful device a little more comfortable to hold. The integrated S Pen remains an unmatched productivity tool, although it has lost some Bluetooth features this year.
Performance & Camera
Powered by the Snapdragon 8 Elite for Galaxy processor, performance is jaw-droppingly fast and smooth. Multitasking, gaming, and heavy-duty tasks are handled with ease. Battery life is solid, easily getting you through a full day of heavy use.
The camera system is one of the most versatile you can find, centered around a 200MP main sensor, and including two impressive telephoto lenses (3x and 5x optical zoom), and a new 50MP ultrawide. The image quality is excellent across the board, making it a fantastic tool for creators.
The Galaxy AI Experience
Galaxy AI is the biggest differentiator. While some early features felt gimmicky, the suite has matured, and many tools are genuinely useful
Photo Editing: AI-powered generative edits allow you to move or remove objects and fill the background seamlessly.
Design & Display
The phone features a premium titanium build and an absolutely class-leading 6.9-inch Dynamic AMOLED 2X display. It's incredibly bright, boasts an anti-reflective coating, and offers QHD+ resolution and a smooth 120Hz refresh rate. Ergonomics are slightly improved over its predecessor, making this powerful device a little more comfortable to hold. The integrated S Pen remains an unmatched productivity tool, although it has lost some Bluetooth features this year.
Performance & Camera
Powered by the Snapdragon 8 Elite for Galaxy processor, performance is jaw-droppingly fast and smooth. Multitasking, gaming, and heavy-duty tasks are handled with ease. Battery life is solid, easily getting you through a full day of heavy use.
The camera system is one of the most versatile you can find, centered around a 200MP main sensor, and including two impressive telephoto lenses (3x and 5x optical zoom), and a new 50MP ultrawide. The image quality is excellent across the board, making it a fantastic tool for creators.
The Galaxy AI Experience
Galaxy AI is the biggest differentiator. While some early features felt gimmicky, the suite has matured, and many tools are genuinely useful
Photo Editing: AI-powered generative edits allow you to move or remove objects and fill the background seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been using Samsung products for A long time
on December 5, 2025
Posted by: Robert72
[This review was collected as part of a promotion.] We been using Samsung products for A long time and find them to be very reliable with good user options and learning to work the new Ai assistant is Awsome and we like it . Yes i said we cause me and wifey use Samsung products watches and TV this is A Samsung House..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25 Ultra is a great phone
on December 5, 2025
Posted by: MelJ1978
[This review was collected as part of a promotion.] My phone is mainly used for my main use of communication with family and friends. I love the camera with the zooming capabilities. I have been able to take some good pictures at concerts and events for my niece's-nephew. I have been very impressed with the quality of pictures I've taken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent, good performance and fluidity
on December 5, 2025
Posted by: Epsilon01
[This review was collected as part of a promotion.] With Galaxy AI, I can edit photos so that it suits my taste and I can ask questions and answers me in a simple way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI capabilities are always improving
on December 5, 2025
Posted by: Gvnmyrs
[This review was collected as part of a promotion.] Galaxy AI has made my day to day life easier when it comes to researching certain topics, the fact it can seamlessly search many websites regarding a specific topic makes research and learning a lot more easier and functional
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on December 5, 2025
Posted by: PamMc2008
[This review was collected as part of a promotion.] My S25 Ultra checks all the boxes. Excellent connectivity, faster responses, awesome video and photo capture from a high tech camera with editing capabilities. Galaxy AI works great and helps streamline tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone confusing setup
on December 5, 2025
Posted by: Lambert316hope
[This review was collected as part of a promotion.] I have a samsung ultra 25 with AI. I still can't figure out the AI stuff. The phone is great but understanding how to use the features is difficult.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Experience
on December 5, 2025
Posted by: Asif96
[This review was collected as part of a promotion.] Using this Samsung device quickly became part of my everyday routine, and it now replaces several older gadgets at once. The setup was straightforward, the interface feels responsive, and the screen is bright enough for work, streaming, and casual gaming without straining my eyes. For work and school, the device handles email, cloud documents, and video calls smoothly, so switching between research, note‑taking, and presentations feels natural. The keyboard and stylus input are accurate, which makes it easy to mark up PDFs, sketch ideas, or jot quick notes during meetings and classes. Battery life comfortably lasts through a full day of lectures, lab work, and commuting, so there is no anxiety about hunting for an outlet. For entertainment, streaming apps load quickly and look sharp, and the speakers are loud and clear enough for movies, shows, and podcasts without needing external audio. Casual games run smoothly over Wi‑Fi, and pairing a Bluetooth controller turns it into a portable gaming setup when there is time to relax. The combination of performance and display quality makes it enjoyable to unwind after a long day. The build feels solid and premium, yet light enough to carry in a backpack or small bag. Storage (512 gb) is sufficient for apps, offline videos, and class files, and wireless features like screen casting and quick device pairing work reliably with other Samsung gear. Overall, this device fits seamlessly into daily use, videography and photography.
Value
5
Written by a customer while visiting Samsung US