Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,545 Reviews)
Rating breakdown 19,545 reviews
5 Stars
16,853
4 Stars
2,110
3 Stars
351
2 Stars
108
1 Star
123
85%of customers recommend this product.
(
722 out of
852)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing Flagship Experience with the S25 Ultra
on December 5, 2025
Posted by: AfnanKhan
[This review was collected as part of a promotion.] The Samsung S25 Ultra is an impressive phone with a stunning display, sharp camera quality, and super-fast performance. The battery lasts all day, and the design feels premium. It’s smooth, reliable, and definitely worth the upgrade for anyone wanting a powerful flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
overall great design and good processor
on December 5, 2025
Posted by: dada1116
[This review was collected as part of a promotion.] This phone was certainly unique and defines what samsung is all about. With great innovation and design, the future is looking bright as ever for samsung. Can't wait to see the next model samsung will release!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
fantastic camera and cpu performance
on December 5, 2025
Posted by: PcBoom
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone, which I have owned since June. Off the bat, it was easy to use, and the One UI is visually appealing. The Galaxy AI features are a cool bonus that can assist you throughout your time with the device; I'm even using it to help me with this review! By far, the most impressive part of Galaxy AI is the image enhancement, which really makes your photos look great, even if you're not the photographer type!
The battery is competitive with other phones on the market, and if you're not doing intensive tasks, it will easily last a day and a half.
The S Pen is definitely a great addition. While I don't use it often, it does come in handy with the notepad or just for fun! I love having the option to use it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great great great
on December 5, 2025
Posted by: Jt0018
[This review was collected as part of a promotion.] Perfect weight, dedicated options and very beautiful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not good on battery and was disppointed with price
on December 5, 2025
Posted by: Colb74
[This review was collected as part of a promotion.] Not as good as advertised. Battery was worse. Overall was diappointed in phone
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi Colb74, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not operating as expected. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to offer assistance with any additional frustrations, or if you continue to experience the matter with the battery of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great phone
on December 5, 2025
Posted by: Gooseboy
[This review was collected as part of a promotion.] The features on the phone help me daily. It has gotten to the point with Galaxy AI and the Google search feature that I can not go the day without using my phone every 10 minutes at least.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is great and features are great but...
on December 5, 2025
Posted by: Jduncan312
[This review was collected as part of a promotion.] The battery isn't the best no matter what I do in settings still gets like 5 hours of screen on time. Samsung needs to further optimize One UI or something it's ridiculous.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey Jduncan312, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the all-day battery life of your device is to you every day, and we would love to assist you in maximizing the battery life of your device at your convenience. We have provided links to a few troubleshooting guides below to assist you. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra
on December 5, 2025
Posted by: 123dan234
[This review was collected as part of a promotion.] GALAXY AI seems a bit off. Devise does not work as well as hyped up to. Camera is subpar. Operations not that great. I have used this series of phone for over 10 years. Would hands down use a note 3 over these any day.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi there 123dan234, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when you have a device that is not operating as intended or expected. We have provided a link to the Samsung Support Team to help ensure the features of Galaxy AI and all of the capabilities of your device operate as intended. We have also shared a link to an article to help you with the different camera features and settings. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US