Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Me and my Ultra
on June 12, 2025
Posted by: Scottiedipp
[This review was collected as part of a promotion.] My phone is my companion with me. All the time. From playing my morning yoga music with YouTube to my afternoon workouts, and tracking my miles. My ultra is never too far from my side.
Galaxy AI has proven to be perfect for my business' social media. I am able to edit photos by adding and removing content, adjusting lighting, filters, etc. I do have professional photos but my Ultra is my primary photo source for my business.
My Ultra also makes it simple to share photos, videos, and documents with my Galaxy Book. I can work on the move, and of course at my desk and easily find what I need on either device.
Also the form factor is great, a large phone that doesn't feel huge in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 12, 2025
Posted by: Cece2481
[This review was collected as part of a promotion.] Love the Galaxy AI in the phone. Its batteryblife is top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smart Companion with Galaxy AI
on June 12, 2025
Posted by: Samsman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is by far the most advanced and reliable smartphone I’ve ever used. From the moment I powered it on, the speed, responsiveness, and display quality impressed me. The Dynamic AMOLED 2X screen is stunning—it’s perfect for watching movies, editing photos, or reading documents.
What really sets this phone apart is Galaxy AI. I use it daily for summarizing long emails, generating messages for work, and even translating voice memos in real time. Galaxy AI helps me stay organized and productive, whether I’m at home or on the go. The built-in Note Assist feature has streamlined my study and meeting notes dramatically.
I use my S25 Ultra for a mix of work and play—video calls, social media, gaming, and streaming. The phone handles multitasking like a pro, and the battery life easily supports a full day’s heavy use. The 200MP camera takes stunning photos and videos, especially in low light.
Samsung nailed it with design and performance. It’s sleek, lightweight for its size, and packed with features that genuinely impact my daily routine. It’s not just a phone—it’s a powerful personal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on June 12, 2025
Posted by: Samsungshopper76
[This review was collected as part of a promotion.] I use my Galaxy for things like gaming, streaming videos, listening to music, and reviewing college coursework. The S25 Ultra does everything flawlessly. I have had no performance issues and everything works smoothly. I did not expect Galaxy AI to be useful in any way, but I was pleasantly surprised. Taking pictures and using the circle to search function can identify just about anything including plants, animals, and even more. The camera quality was also surprising, as it was able to capture high-action sports very clearly. I would definitely recommend the S25 Ultra to anyone interested in any of the features provided.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 12, 2025
Posted by: Atompat6969
[This review was collected as part of a promotion.] This mobile device provides exceptional functionality; its superior graphics and integrated Galaxy AI (Gemini) deliver outstanding performance across all applications. Intelligent reminders and personalized suggestions facilitate effortless daily schedule management. Seamless cross-device task integration optimizes workflow. Advanced AI assistance simplifies complex tasks with intuitive solutions, thereby increasing productivity and efficiency. Unlock the device's full potential for a more streamlined and intelligent lifestyle. The device exhibits remarkable durability; withstanding rigorous use, including accidental exposure to extreme conditions, without sustaining damage.The sound quality is amazing and the battery life is crazy I listen to music all day and I only have to charge it once every other day one thing that is my favorite feature is the multiple screens and task options This innovative application offers seamless control and automation for your home. Connecting various devices allows for personalized settings and enhanced convenience. Imagine managing everything from lighting and temperature to security systems, all in one place. Experience a truly integrated and intelligent living environment with this remarkable technology. Discover the endless possibilities and enjoy a more connected and efficient home today.
Tracking progress can be incredibly motivating. Small steps accumulate over time, leading to significant achievements.
Tracking progress can be incredibly motivating. Small steps accumulate over time, leading to significant achievements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA IS A BREATHTAKING DEVICE
on June 12, 2025
Posted by: jakob13
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a spectacular phone. I have the one in Titanium Jade Green, and under certain lighting, it actually looks like gold sometimes. The weight and feel of it while you're holding it in your hands - ultimate comfort. The edges make it easy to grip, and the screen is radiant. Photos taken with the phone are crisp, clear and true-to-life.
I was never one to use much of AI but decided to give some of the Galaxy AI features a try:
Photo edits:
Galaxy AI allows you to edit photos, replacing or moving objects and filling in its original space, it's fun and fairly accurate.
Galaxy AI allows you to edit photos, replacing or moving objects and filling in its original space, it's fun and fairly accurate.
Voice recorder:
This feature rocks. So often in meetings we lose track of discussion, and this feature managed to record and transcribe everything, while recognising different voices and label them in the transcript. THEN it also summarises?! Amazeballs. Doesn't change how long the meetings still take though lol.
This feature rocks. So often in meetings we lose track of discussion, and this feature managed to record and transcribe everything, while recognising different voices and label them in the transcript. THEN it also summarises?! Amazeballs. Doesn't change how long the meetings still take though lol.
Translation:
My mother is only able to speak in her native language, and unfortunately I am not as great as she is in that language, and the translate feature is on Whatsapp directly itself. I no longer have to go to a browser and translate before typing it out to her. Such efficiency, much clarity!
My mother is only able to speak in her native language, and unfortunately I am not as great as she is in that language, and the translate feature is on Whatsapp directly itself. I no longer have to go to a browser and translate before typing it out to her. Such efficiency, much clarity!
I haven’t had the chance to try the Interpreter feature yet, but am stoked to try that once I travel to a country where I don’t speak the language.
Overall, the Samsung S25 Ultra has been an incredible phone to use, and I can’t wait to go through life with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra = Absolute Game Changer!
on June 12, 2025
Posted by: darkanddarlingx
[This review was collected as part of a promotion.] I didn’t think a phone could surprise me anymore… then the Galaxy S25 Ultra showed up. The screen is insanely bright and smooth, like holding a little movie theater. The camera? Pure magic. I zoomed in on the moon and actually saw detail — not a blurry dot.
It’s lightning fast, doesn’t overheat, and the battery lasts me a day and a half easy. Plus the Galaxy AI features actually help — like summarizing notes or editing photos on the fly. And don’t even get me started on the S Pen. Addictive.
Samsung really went off with this one. Easily the best phone I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrea Tellez Stipe
from Goldsboro NC
Expertise:Intermediate
Verified Purchase:Yes
My phone get hot when I'm over the phone. I'd like to get a contact number for customer service
No, I would not recommend this to a friend.
Features
3
Value
3
Response from Samsung USBy R&R Team, June 13, 2025
Hi Andrea Tellez Stipe, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important your phone calls are to you, and wanting to be able to hold on to your device comfortably for the duration. We have provided a link to a troubleshooting guide to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team. You can reach out to them directly through chat if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US