Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: jorgehmdias1
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Poor phone quality. The back casing is glued on. The phone is all plastic. The back and slidings should be make of metal
No, I would not recommend this to a friend.
Performance
2
Response from Samsung USBy R&R Team, June 16, 2025
Hi there Jorgehmdias1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. The back side of the device is made of the material used to allow for wireless charging without interruption. The frame of the device is made of armor aluminum for enhanced durability. We do recommend protective cases on all devices to help ensure the durability from any accidental bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, Fast, High Quality
on June 13, 2025
Posted by: Trentanol
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse. From the moment you pick it up, the premium build quality is evident. The display is stunning—vibrant colors, deep blacks, and an ultra-smooth refresh rate that makes every interaction feel seamless.
Performance-wise, this phone is lightning-fast. Whether you're gaming, multitasking, or streaming high-resolution content, the S25 Ultra handles everything effortlessly. Apps open instantly, and navigating through the interface feels incredibly fluid.
One of the standout features is **Galaxy AI**—it’s surprisingly useful in day-to-day tasks. From intelligent photo enhancements to real-time translations, it genuinely adds value rather than being just a gimmick.
Battery life is solid, lasting through a full day of heavy use without issue. The camera system is another highlight, capturing crisp, detailed shots in various lighting conditions.
Overall, the Galaxy S25 Ultra delivers an exceptional experience, combining speed, smoothness, and high-quality craftsmanship with innovative AI features that enhance usability. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Posted by: Federico U
from Florida
Expertise:Expert
Verified Purchase:Yes
So far so good. Battery lasto long. Its a good point fro it. I use the cellphone a lot and it last 2 days until I put it in to charge again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Huge improvement over pixel 7
on June 13, 2025
Posted by: Lazycat
[This review was collected as part of a promotion.] Huge improvement over pixel 7. The Galaxy AI software features are great and the star of the show is the huge leap in performance from the new snapdragon elite chip. I have really found the Galaxy AI features integrated into the photos to be helpful. Even though pixel phones are general known for their software,Samsung has really stepped up their game with OneUI. The experience feels very close to stock android and the software has been stable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the hone
on June 13, 2025
Posted by: Ochoboyz
[This review was collected as part of a promotion.] Picture quality is excellent and phone/ data speed is top notch. Love all the updates. Galaxy AI has been helpful with solutions and answers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it can't go wrong
on June 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone id recommended to anyone who is an android used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and big
on June 13, 2025
Posted by: Mrrrrrr
[This review was collected as part of a promotion.] Large screen great camera with amazing pictures. Fast processor best one out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cameras. Period
on June 13, 2025
Posted by: Quazisayne
[This review was collected as part of a promotion.] Love all galaxy s series phones. Been buying them since they were notes. Like having a laptop in my pocket. Fast, great for games or business, AND BEST CAMERA ON A PHONE!!
Value
5
Written by a customer while visiting Samsung US