Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This phone just work for me.
on June 16, 2025
Posted by: Antonio
from Raleigh
This phone fit me better. I had the Fold 6 but it was just to big in pocket. This phone fit my needs the speeds to upload and download my documents is great. Love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ha is down best phone on the market.
on June 16, 2025
Posted by: DeputyHolt24
[This review was collected as part of a promotion.] This phone is slick and smooth in everything it does. From scrolling, swiping, photo and video and even changing apps.
The s25 ultra take amazing photos and videos with crisp imaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on June 16, 2025
Posted by: Briibrii
[This review was collected as part of a promotion.] I've been a Samsung girly almost all my life. Finally upgraded from the S22 and couldnt be more pleased. Gaxaly AI for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new upgrades are phenomenal
on June 16, 2025
Posted by: Bran5150
[This review was collected as part of a promotion.] Right off the bat I've noticed how much faster of a response time this phone has, I can have several things going on at once and have it not lag at all on me. With the AI being integrated into the OS having upgrading my phone to the S25 is like going from navigating with MapQuest to using Google maps! Phone's a little expensive but between the different phone carriers and Samsung there are plenty of promotional options available so make sure you find one before you buy! Very happy I upgraded and I'm looking forward to The OS and phones apps being integrated more and more with AI functionability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best one out
on June 16, 2025
Posted by: Aceboogie
[This review was collected as part of a promotion.] Galaxy AI is unbelievable, I use my the daily briefing religiously. The new widgets are so convenient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 15, 2025
Posted by: TCam916
[This review was collected as part of a promotion.] Love the battery on this phone! I go through a whole day and still have a full battery.
The Galaxy AI feature helps me identify things I may not know much about and can give me information about items.
I also love the pen that came with this phone. I have not had one since the Galaxy Note was last available. I can play games and draw and even write to text when I want!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 phone
on June 15, 2025
Posted by: Andria
[This review was collected as part of a promotion.] I want it bad with a mice case...a purple color 💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra – AI Magic with a Side of Drama 😉
on June 15, 2025
Posted by: AndiAndroidLover
[This review was collected as part of a promotion.] I’ve had the Galaxy S25 Ultra for a bit now, and honestly? I’m kinda obsessed. The screen is 🔥 — crisp, bright, buttery smooth. Everything just looks better on it (including me 📸). The camera is insane, and the Galaxy AI tools? 👏 Surprisingly useful. I didn’t think I’d care, but now I’m over here having my phone summarize articles and magically clean up photos like some techy little wizard 🧙♂️.
Now for the real talk: every once in a while, it just… freezes. 😐 Not during anything major — just random “I need a moment” vibes. I’ll be opening an app or scrolling, and boom — it pauses like it's rethinking its life. Not a dealbreaker, just one of those "sigh, okay babe” quirks. 🙃
Despite that, I adore this phone. It’s sleek, smart, and makes my chaotic little life feel more put together than it actually is. When it’s on its game (which is most of the time), it feels like magic in my hand ✨📲.
Would I recommend it? Yep. Just know it’s a genius with a hint of drama — like most of us, honestly 💁♀️.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there AndiAndroidLover, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are so pleased with the features and capabilities of your device. If you are experiencing that occasional stuttering you mention, we recommend adjust the refresh rate of your device by using the settings app, under display, adjusting the motion smoothness from standard to adaptive. We have also provided a link to a troubleshooting guide to assist you further, as well as to the Samsung Support Team to offer additional assistance if this continues. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US