Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The Galaxy S25 Ultra Is on Another Level –
on June 16, 2025
Posted by: Adammohamed
[This review was collected as part of a promotion.] – Galaxy AI Is a Game Changer!
I’ve been using the Galaxy S25 Ultra for a while now, and it honestly feels like the most complete phone Samsung has ever made. The speed, display, and camera system are all top-notch — but what really makes this phone stand out is Galaxy AI.
Whether I’m summarizing long articles, live-translating during video calls, or using AI to enhance photos automatically, Galaxy AI saves me time and adds a smart touch to everyday tasks. It even helps with note-taking and voice recordings, making everything feel effortless.
The 200MP camera takes ridiculously clear shots, even in low light, and the battery easily gets me through a full day of heavy use. Plus, the display is insanely crisp and bright — it’s perfect for streaming, gaming, or just browsing.
Samsung really nailed it with the S25 Ultra . It’s powerful, smart, and packed with features that make a real difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning, Samsung's outdone itself again
on June 16, 2025
Posted by: AllSamsungAlltheTime
[This review was collected as part of a promotion.] Samsung had outdone itself again! The new flagship phone Galaxy S25 Ultra is by far the most ingenious phone yet. With Galaxy AI, the user can edit pictures like never before. Make professional videos and punctures in a breeze, add or subtract items from those videos or pictures in a flash, even add background music to those videos.
The size of the phone is perfect. Even if slightly too big, the user can enjoy one handed user. It's easy to turn on with a simple down swipe of the "home key".
The quality of the screen image is stunning. With beautiful colors and UHD the user can enjoy 4k and even 8k resolutions.
My only drawback for the phone is still Bixby. She's decades behind e the other assistants and with me loving Samsung products so much, I'd really like to see her improvement. Samsung should spend some more time into evolving her. It would be nice to not use Google but I have to. Even though I live gemini, I'd like to go all Samsung.
Still with that one drawback, I love this phone. I had the 21 ultra and loved it. The 22 ultra had some problems, I had the 23 it's and it was good. I skipped the 24 and happy I did because I feel like the kinks got worked out for this 25 ultra! I'm so happy to own it and absolutely love it.
The size of the phone is perfect. Even if slightly too big, the user can enjoy one handed user. It's easy to turn on with a simple down swipe of the "home key".
The quality of the screen image is stunning. With beautiful colors and UHD the user can enjoy 4k and even 8k resolutions.
My only drawback for the phone is still Bixby. She's decades behind e the other assistants and with me loving Samsung products so much, I'd really like to see her improvement. Samsung should spend some more time into evolving her. It would be nice to not use Google but I have to. Even though I live gemini, I'd like to go all Samsung.
Still with that one drawback, I love this phone. I had the 21 ultra and loved it. The 22 ultra had some problems, I had the 23 it's and it was good. I skipped the 24 and happy I did because I feel like the kinks got worked out for this 25 ultra! I'm so happy to own it and absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on June 16, 2025
Posted by: Alora413
[This review was collected as part of a promotion.] Upon purchasing this phone, I initially had reservations; however, my experience has proven to be extremely positive. The process of transferring my phone data, including my SIM card and phone service, was efficiently completed in under an hour. The device demonstrates remarkable speed and impressive graphics for gaming. Additionally, I appreciate the updated features, including Google and AI assistance, which enhance usability and functionality. Overall, this phone has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Pop up Ads
on June 16, 2025
Posted by: Mercy
Having a lot of problem with the pop up ads. Could be changing phone if I don't get the help 😢😢
Response from Samsung USBy R&R Team, June 16, 2025
Hey Mercy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important the uninterrupted usage of your device is to you every day. We have provided a link below to an article to help you address and resolve thismatter at your convenience. We have also shared a link to the Samsung Support Team if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Samsung Community
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Written by a customer while visiting Samsung US
Posted by: kingdaddy
from harrisburg, PA
Expertise:Intermediate
Verified Purchase:Yes
gotta love a samsung. i had the note 20 ultra and loved it. glad i upgraded though!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the features of your new device, and finding it such a great upgrade from your previous device. We have provided links to the full device manual to help offer additional insight in to the full capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] The new flat screen on the phone and curved edges is a step up from the S24 Ultra. The Galaxy AI is great in videos and photos! The battery life is great and charging is quick (typically full charge well under an hour)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to a Galaxy Ultra, never going back.
on June 16, 2025
Posted by: Fenris
[This review was collected as part of a promotion.] As a person who usually goes for the cheapest and easiest phone, getting a product like the Samsung Galaxy Ultra was a little bit intimidating. However I wanted something that would work better and last me longer.
The more I use the phone the more I fall in love with it. I am constantly multitasking with work and being a full time student. The Ultra lets me jump between tasks and keep up with my friends hands free while using the built in Galaxy AI – Bixby.
Bixby helps me day to day by keeping track of alarms, helping me respond to messages, and keeping track of anything my phone does in a way that anybody can navigate. A specific example from just this week was working on my partners car I asked for bixby to set an alarm for that afternoon, turn on the flashlight and send my partner a text in the same sentence and it worked flawlessly!
Additionally this phone is singlehandedly the fastest and most intuative android device I have had the pleasure of using. It charges lightning quick, manages as many apps and tabs as I can throw at it, and keeps asking for more.
Every day is a new discovery of a feature or AI tool that shows me just how far technology has come and how well samsung has mastered their craft. They have made me a customer for life, and for that I say thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on June 16, 2025
Posted by: ThundaBird48
[This review was collected as part of a promotion.] I just brought this phone Saturday and I love the AI features when I need information. The pixels on the camera is impeccable. The quality of my photos are amazing. I will continue to explore more about this phone.
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi ThundaBird48, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so excited about the features and capabilities of your device, and loving capturing your moments with the camera of your phone. We have provided a link to the full device manual to assist you in your exploration of your device, and also to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Product Manuals
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Written by a customer while visiting Samsung US