Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Not seeing much improvement from Note 10 plus
on December 2, 2025
Posted by: Samsung user
from Ohio
Expertise:Expert
Verified Purchase:Yes
Bought this recently and so far so good. Bit heavy and thick compared to my previous note 10 plus.
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Matthew B
from Duluth, MN
Expertise:Expert
Verified Purchase:Yes
I have been using the Galaxy since it's inception. This line keeps getting better as time goes on. This phone has a great battery, but my favorite is the camera. I take long exposure night photos, and people are always amazed. That's what I've come to expect from Samsung; Amazing things!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on December 2, 2025
Posted by: LoveHard
[This review was collected as part of a promotion.] The Galaxy AI is useful in photo generation and photo generation only. Otherwise it is pretty much useless and I would appreciate the ability to completely turn it off.
The new OS is great though. I love how customizable the widgets and lock screen are. The camera is clear and the resolution quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Screen, More Powerful, Most Useful & S-Pen
on December 3, 2025
Posted by: SamsungSteve
[This review was collected as part of a promotion.] Samsung S-Series always has the best looking screen over any other phone and it doesn't stop there. The ultra is more than just a smartphone, it's truly the only pocket computer, no other phone can do what the S25 Ultra is capable of.
#1- The S-Pen allows me to fill out documents, take notes, edit with precision & more, anywhere I am.
#2- The A.I. features are more useful and not just a gimmick. Editing pictures, emails or summarizing web pages or documents. It's like having an assistant with me and truly saves me time throughout the day.
#3- Samsung One U.I. has improved so much over the years and imo, is the best operating system over every other phone.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
#4- Overall, the S25 Ultra, is so customizable, that you can tailor it to be unique and work for you, the way you want it to work. It's great out of the box, but if you want to take the time, you can elevate what a smart phone is. No matter what business your in, try it and I'm 100% positive it will save you time and help you in more ways than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really awesome phone. Fast and reliable.
on December 3, 2025
Posted by: Metechpro1988
[This review was collected as part of a promotion.] Have been a fan for Samsung phones more than 10 years. Started with Galaxy S5, did not miss any of them single series after that. Samsung beats everybody when it comes to make new phones with new technologies. I really do appreciate there for my updates pretty much every time. I like their security features on the phone too.
Used to be a big Gemini fan for AI now see the Galaxy AI is really awesome and very very friendly too. Almost took Gemini off using Galaxy AI. Pretty fast using Galaxy AI and gets my personalization data pretty quick. Thanks to Samsung for that .
Like their phone their technologies. Have three of them samsung tv at home. One of them is 8K neo q led and other two are 4k qled tv. Used Vizio TV before but with picture quality nobody come close to Samsung. Especially when it comes to use of their smart thing app. Really makes life so easy and convenient.
I really do appreciate Samsung for all this thinking about customer needs. Will be a big fan for Samsung.
Like their phone their technologies. Have three of them samsung tv at home. One of them is 8K neo q led and other two are 4k qled tv. Used Vizio TV before but with picture quality nobody come close to Samsung. Especially when it comes to use of their smart thing app. Really makes life so easy and convenient.
I really do appreciate Samsung for all this thinking about customer needs. Will be a big fan for Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerhouse Of A Phone
on December 3, 2025
Posted by: Riquelme187x
[This review was collected as part of a promotion.] What can I say about this phone that I'm sure hasn't been mentioned already. I made the switch from a Motorola 5G one Ace (a dinosaur). This S25 ultra smokes that phone in every category. I use this phone daily for tracking fitness, conversing with AI on multiple topics, setting dates and taking notes, vlogging with this amazing camera and shooting content for social media. The super fast charging 2.0 is a game changer. 20 min in a jam could get a sick amount of battery life and from 0 to 100 in under an hour. The screen is clear and bright and day time use is excellent. Solid build on the phone overall and the stylus is a nice touch and extremely responsive and accurate. Take care of the phone with a quality case and screen protector and it'll last a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing capabilities!
on December 3, 2025
Posted by: Mykidsmom
[This review was collected as part of a promotion.] I use my device for everything! Galaxy AI helps get it all done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 3, 2025
Posted by: NefJker
[This review was collected as part of a promotion.] Phone has been great, quick, long lasting and helpful. Love the camera on this phone, low light picture look awesome on it. Battery has been great even on heavy use days for me I can usually make it home without worrying about it going dead. Galaxy AI has also been helpful as it can often help me find find products or information.
Value
5
Written by a customer while visiting Samsung US