Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Michael Lard
from Denver
Expertise:Intermediate
Verified Purchase:Yes
I expected world class. The S25 Ultra, capabilities is held back by my learning curve. Ths camera took a close up of an Eagle from over 300 yards, the detail. Auto focus. Exceeds My SLR's, I have had people ask, while watching a video, what phone is this. I intent to replace my laptop, with the Samsung Dex, capabilities. More processing power than the laptops made by social media giants: More secure, protected with Samsung One UI and knox. Now I want, need, the Moving Style M7 Smart Monitrr. Love my S25 Ultra.Love mu Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is absolutely out of this world
on November 29, 2025
Posted by: PostalGiraffe31
[This review was collected as part of a promotion.] My Galaxy s25 Ultra has sooooo many unique features. It has an AMAZING camera that takes the best pictures (which I take a lot of pictures, so its a must). I also love how customizable this phone is. The ease of using this phone is simple and if you can't find something I just search for it and my phone finds it for me. Using the Galaxy AI feature is soooooooo much fun as well :) I create a lot of posts for work and having the Galaxy AI features to help me has been a lifesaver ♡
Value
5
Written by a customer while visiting Samsung US
Posted by: Josué
from Los ángeles
Expertise:Intermediate
Verified Purchase:Yes
Okay, I have not had any problems right now with my cell phone, I like it because it is not heavy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Techworldwide
on November 29, 2025
Posted by: TECHWORLDWIN
[This review was collected as part of a promotion.] TECHWORLDWIN and all of your friends and relative friends and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung
on November 30, 2025
Posted by: SamsungKing
[This review was collected as part of a promotion.] I've been a Samsung guy since the beginning and I won't change for a thing I started out with the S series and still rocking with it strong to this day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Camera
on December 1, 2025
Posted by: Love2art
[This review was collected as part of a promotion.] I love the camera on the S25 Ultra. Which is most of the reason I bought this phone again. I upgraded from the S21 Ultra recently. The only thing I don't like is the S pen seems cheap. My first one broke almost instantly (cracked) even though I only used it a couple times. And kept popping out of the storage spot.
Value
4
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Love2art, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and the enhanced capabilities. We have provided a link to an article to help you with the redesigned S Pen features and integrating them in to your usage. We have also provided a link to the Samsung Support Team if you have questions about your device, or want to explore options for the cracked S Pen you mention. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best business phone available
on December 1, 2025
Posted by: Redrum
[This review was collected as part of a promotion.] Definitely the better option if you need anything business related done. Compatible with all my applications assigned by the company.
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hi Redrum, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are enjoying the usage of your device for all of your work needs. We have shared a link to the complete manual for your device to help you discover additional features you may want to use like Galaxy AI, and best align the settings to your usage needs. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Hotspot issue
on December 2, 2025
Posted by: Zaid
5 GHz band disabled while using Hotspot and no response from Samsung support
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Zaid, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important specific features of your device are to you every day. Often times access to hotspotting and other connection options are set and controlled by the carrier you are using with your device. We recommend reaching out to them directly to ensure your account and carrier have access to this option. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US