Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,596 Reviews)
Rating breakdown 19,596 reviews
5 Stars
16,893
4 Stars
2,116
3 Stars
352
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
758 out of
890)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Nice features
on November 20, 2025
Posted by: A4K9MoosePatch
[This review was collected as part of a promotion.] I use the S25 ultra as my second phone, for games, websites and some apps that work alot better on this device. S25 ultra phone works for me when working in rural areas here in Alaska.
Value
4
Response from Samsung USBy R&R Team, November 21, 2025
Hey A4K9MoostPatch, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying your streaming and gaming with your device, and that you are finding it to be reliable in more rural areas. We have provided a link to the full manual for your device to assist you in discovering additional features that may enhance your experience with your phone. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This device have great features, AI, and software
on November 20, 2025
Posted by: RapperRojas
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn't just a flagship phone, it's a mobile powerhouse that has completely redefined my expectations. It excels in every category, integration of Galaxy AI and the genuinely revolutionary camera system makes it the single best device I have ever owned. I feel like I am holding the future in my hand, and I can't wait to show it off to everyone. It is the best.The core of this phone's brilliance is Galaxy AI. It goes far beyond simple voice commands.Features like Now Brief provide contextual information exactly when I need it, and the expanded Writing Assist is indispensable for work, instantly summarizing documents. The whole operating system, thanks to One UI 7, is lightning fast, smart, and a true testament to its best software capability. the cameras are the best thing ever. The 200MP main sensor combined with the upgraded telephoto and ultrawide lenses captures a level of detail and clarity that is simply unmatched. What truly elevates it is the AI-powered zoom optimization. Whether I’m shooting a close-up portrait or using the 100x Space Zoom, the results are sharp, vibrant, and stunning, even in challenging low-light conditions. Every photo I take is instantly portfolio-worthy. The performance is mind-blowing. The customized Snapdragon 8 Elite Mobile Platform makes the gaming potential limitless. Graphics are rendered flawlessly, and the phone stays cool.intensive gaming, multitasking, 8K video editing without a single hitch.
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey RapperRojas, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are finding this device to so perfectly align with your prefereces, and that Galaxy AI has been able to help you streamline so many processes and tasks every day. Please, reach out to us again if you ever have questions or wish to share additional thoughts about any of your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on November 20, 2025
Posted by: Rocky2003
[This review was collected as part of a promotion.] This is the one of the best device of samsumg I have ever used.. with a such powerful processor and a long lasting battery life... the Ai of this phone is next level.. you can watch movies or play heavy games... this phone gives you extra ordinary results every time
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hi there Rocky2003, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this to be the best device you've ever used, and that you are loving the powerhouse processing power and Galaxy AI features you have discovered. We hope you'll reach out to us again any time you have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on November 21, 2025
Posted by: Mustangsally3
[This review was collected as part of a promotion.] First phone to have the tap to pay, and it's my favorite feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice experience
on November 21, 2025
Posted by: Asha
from Texas
Expertise:Intermediate
The Samsung Galaxy S25 Ultra is a super-flagship that doesn’t cut corners on performance, camera, build quality, or longevity. It’s ideal for power users who want top-tier specs, a high-end display, and a reliable camera system, while also benefiting from long software support and smart AI features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas city mo
Expertise:Expert
Verified Purchase:Yes
Cool phone and pretty fast at everything nice looking phone looks really fancy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is an expensive but worthwhile upgrade.
on November 21, 2025
Posted by: AnThonY
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
The only 1TB cell with the worthy upgrades.
You get what you pay for.
You get what you pay for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anon moose
Verified Purchase:Yes
Satisfied with purchase. Quality is great. Wonderful product.
Written by a customer while visiting Samsung US