Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,605 Reviews)
Rating breakdown 19,605 reviews
5 Stars
16,898
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
765 out of
897)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung Galaxy S25 Ultra
on November 18, 2025
Posted by: Mzkitty0925
[This review was collected as part of a promotion.] This is absolutely the best phone I have invested in! The size and shape perfect fit for my hands. The graphics are amazing. Photos are clear and realistic. Speed awesome. Live Gemini and bixby
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Mzkitty0925, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that this is the best phone you've had, and that you are so thrilled with the design, features, and overall quality of your device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product was the best phone I had ever used
on November 18, 2025
Posted by: Thuytran
[This review was collected as part of a promotion.] Galaxy ai was so good it blew my mind!
It was like a robot just doing something for me! And the pen and camera was so good.But one problem was that this phone whenever you take a picture of the moon,it makes a more realistic version of it.
It was like a robot just doing something for me! And the pen and camera was so good.But one problem was that this phone whenever you take a picture of the moon,it makes a more realistic version of it.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Thuytran, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are enjoying the usage of Galaxy AI, and that this device has been fun for your usage with the camera as well. We have provided a link to the Samsung Support Team if you have questions about the features of your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This product as a great future
on November 18, 2025
Posted by: PauDiff
[This review was collected as part of a promotion.] Galaxy S25 ultra Unlocked 1tb.Galaxy S25 ultra Unlocked 1tb. Galaxy S25 ultra Unlocked 1tb
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on November 18, 2025
Posted by: Redheadedpistol
[This review was collected as part of a promotion.] I've had this phone 2 weeks now and I couldnt be more happy. The screen is just the right size, galaxy AI is amazing. I can send a txt by telling it what to send, remember my morning routine to workout. I use this phone for everything in my life. I shop, communicate with my kids school, watch a movie or TV series, socail media, sell things i no longer want and play so many different games. Plus I workout to an app with it mirrored to my tv. Haven't had the chance to try the translator feature as of yet but i'm sure excited to give it try. I also like that it takes some really really good photos. S25 Ultra with Galaxy AI, I highly recommend you grab yourself one.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Redheadedpistol, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are having such an amazing experience with your new device, and that you are finding the features so helpful for such a range of daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A great product so far
on November 18, 2025
Posted by: Love02Shop
[This review was collected as part of a promotion.] Galaxy Ai has been performing surprisingly amazing so far. I just upgraded my from from a note to this. Still yet to fully explore it's great features. However, so far I love the bigger screen but I'm skeptical about the over heating. Would see how it goes.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Love02Shop, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how amazed you have been with your device thus far, and that you are finding so many features as you continue to explore. We have provided a link to the complete manual as a great companion to your exploration. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate youbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
With AI and its booming release S25 is a must have
on November 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] AI is everywhere now and many people don't know where to start, what's out there or how to use it in everyday life.
MY S25 changed the game for me. My life even. It was built for use with AI and its structure is user friendly to introduction to the crazy powerful ways to incorporate AI into your life. I had no idea the ways it was going to become an extension of myself and what im capable of. I can utilize multiple different AI technologies from multiple providers and sources under the guidance of the starter instructions that come with every feature. I can graph carts, sift data. Find my devices ask any question literally and have ten of thousands of pages of internet information consolidated and fact checked then presented to me with reliability at the snap of a finger. Literally. I paired it with my galaxy watch where I can use hand gestures and movements to make commands or open and navigate apps. Phone calls. You name it! And its ability to edit videos, sound, interviews, photos whatever you can think of. Im not even half way done with the capabilities!
I was largely unexpirienced with computer stuff but one simple question of "what's this? Followed by a screen shot literally stopped a cyber attacker ins his tracks as my AI educated me on what I was looking at.
Then educated me on what to do about it. All done in plainly spoken user friendly ways it was like I had no stress hadleing what would be a terrible and stressful situation!
MY S25 changed the game for me. My life even. It was built for use with AI and its structure is user friendly to introduction to the crazy powerful ways to incorporate AI into your life. I had no idea the ways it was going to become an extension of myself and what im capable of. I can utilize multiple different AI technologies from multiple providers and sources under the guidance of the starter instructions that come with every feature. I can graph carts, sift data. Find my devices ask any question literally and have ten of thousands of pages of internet information consolidated and fact checked then presented to me with reliability at the snap of a finger. Literally. I paired it with my galaxy watch where I can use hand gestures and movements to make commands or open and navigate apps. Phone calls. You name it! And its ability to edit videos, sound, interviews, photos whatever you can think of. Im not even half way done with the capabilities!
I was largely unexpirienced with computer stuff but one simple question of "what's this? Followed by a screen shot literally stopped a cyber attacker ins his tracks as my AI educated me on what I was looking at.
Then educated me on what to do about it. All done in plainly spoken user friendly ways it was like I had no stress hadleing what would be a terrible and stressful situation!
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Staralexzander7, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much of a life-changing experience you've had thus far with your device for all of your daily needs, and that you are finding Galaxy AI just another amazing feature you use every day. Please, reach out to us again any time you have questions, or additional feedback you would like to share with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All notes
on November 19, 2025
Posted by: Chuckyt
[This review was collected as part of a promotion.] Ok ive had everysingle note yo u guys have made loved me 24ultra I love my current 25ultra love it too
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Chuckyt, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you have always loved your Samsung devices, and that this new one is no exception to your love. We have provided a link to the complete manual for your device to help you discover additional features like Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Martin
from Austin
Expertise:Expert
Verified Purchase:Yes
Good only need add farsi language to Ai assistant , because can not use ai language
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Martin, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your new phone. We are constantly adding additional language packages to the Galaxy AI Live Translate feature on your device, and your wish for a specific language is helpful to us in knowing what our customers are seeking with their chosen device. Please, reach out to us again in the future with additional features you would like to see, or questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US