Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,602 Reviews)
Open Ratings Snapshot
Rating breakdown 18,602 reviews
5 Stars
16,019
4 Stars
2,031
3 Stars
329
2 Stars
106
1 Star
117
84%of customers recommend this product. 
(
693 out of 821
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Dropped my 17 Pro Max for S25 Ultra
on November 30, 2025
Posted by: SUMAJ75
[This review was collected as part of a promotion.] The Galaxy S25 Ultra blew past every expectation I had. The performance is insanely fast, the cameras are on another level, and the battery life is ridiculous — easily lasts me all day with heavy use. The display is bright, smooth, and honestly the best I’ve ever used on a phone.
Samsung really dialed in the design this year too; the phone feels premium, solid, and surprisingly comfortable to hold. AI features are actually useful and not just gimmicks — they save me time every single day.
If you’re debating the upgrade… don’t. The S25 Ultra is easily one of the best phones ever made. I’m extremely satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra
on November 30, 2025
Posted by: SH75KH
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful flagship phone with an amazing display, fast performance, and a very good camera system. Battery life is solid and the build quality is premium. However, it is large, expensive, and not a huge upgrade from the previous Ultra models. Overall, it’s an excellent phone for heavy users who want top performance and features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i like it
on December 1, 2025
Posted by: md fernando
it`s nise it looks good but woud you recomendd
i like it
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Pocket Supercomputer Dream Realized
on December 1, 2025
Posted by: Kronz1putt
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the miniaturized supercomputer I always dreamed of. As a kid, the fantasy was just watching TV in your hand; today, this device handles my entire digital life. I can stream movies, manage music, post on social media, update my resume, and create images—the power is limitless. The sleek, titanium frame and stunning 6.9-inch Dynamic AMOLED display house truly breathtaking versatility.
The major breakthrough here is the Galaxy AI. This isn't just a feature; it's an integrated intelligence that has fundamentally changed the consumer experience. It proactively works for me. Features like Circle to Search feel like mind-reading, instantly identifying objects without leaving an app. The Generative Edit tools turn me into an expert photo editor, while Writing Assist instantly refines my tone. Galaxy AI makes the S25 Ultra's immense capabilities—like its 200MP camera and Snapdragon 8 Elite chip—effortless, intuitive, and genuinely helpful.
The phone tackles intensive tasks like reports and high-fidelity gaming without a stutter. With the integrated S Pen and stellar battery life, the S25 Ultra isn't just keeping up with the modern world; it's defining it. It fulfills every futuristic hope I ever had. This is the pinnacle of mobile technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s25 Ultra
on December 1, 2025
Posted by: Galaxy1shopper
[This review was collected as part of a promotion.] I love this phone! Beautiful and has a great camera and screen. The Galaxy AI works absolutely 💯 percent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the Camera
on December 1, 2025
Posted by: Love2art
[This review was collected as part of a promotion.] I love the camera on the S25 Ultra. Which is most of the reason I bought this phone again. I upgraded from the S21 Ultra recently. The only thing I don't like is the S pen seems cheap. My first one broke almost instantly (cracked) even though I only used it a couple times. And kept popping out of the storage spot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best business phone available
on December 1, 2025
Posted by: Redrum
[This review was collected as part of a promotion.] Definitely the better option if you need anything business related done. Compatible with all my applications assigned by the company.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Excellent phone but too large to carry
on December 1, 2025
Posted by: Chaz N
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Phone works much better than s22 ultra that I had. But is too large to carry around and type. I have never hand a phone that has popped out and dropped on floor this often.
Also not sure why n78 band was left out of the US model, makes the travelling experience vert terrible when in India with certain cellphone providers.
I would go for other options in future if they exist.
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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