Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,602 Reviews)
Rating breakdown 18,602 reviews
5 Stars
16,019
4 Stars
2,031
3 Stars
329
2 Stars
106
1 Star
117
84%of customers recommend this product.
(
693 out of
821)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The camera is absolutely out of this world
on November 29, 2025
Posted by: PostalGiraffe31
[This review was collected as part of a promotion.] My Galaxy s25 Ultra has sooooo many unique features. It has an AMAZING camera that takes the best pictures (which I take a lot of pictures, so its a must). I also love how customizable this phone is. The ease of using this phone is simple and if you can't find something I just search for it and my phone finds it for me. Using the Galaxy AI feature is soooooooo much fun as well :) I create a lot of posts for work and having the Galaxy AI features to help me has been a lifesaver ♡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Total upgrade
on November 29, 2025
Posted by: Scamers
An upgrade in every aspect from my last phone. (Not a Samsung). More bars, camera is awsome and battery lasts longer. The more I use it the better i like it.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on November 29, 2025
Posted by: Jazzphoenix
[This review was collected as part of a promotion.] The features are user friendly and help me manage my busy life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Josué
from Los ángeles
Expertise:Intermediate
Verified Purchase:Yes
Okay, I have not had any problems right now with my cell phone, I like it because it is not heavy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Techworldwide
on November 29, 2025
Posted by: TECHWORLDWIN
[This review was collected as part of a promotion.] TECHWORLDWIN and all of your friends and relative friends and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on November 29, 2025
Posted by: Colenna
[This review was collected as part of a promotion.] This phone has been wonderful for both me & my husband.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Battery, Great Performance!
on November 29, 2025
Posted by: GarntGG
[This review was collected as part of a promotion.] The Galaxy AI has been incredible. it allows me to edit photos and complete everyday tasks with the built-in hybrid assistant. It combines Google's knowledge, with Bixby's task management and makes and awesome experience. The pen is really great, though I wish it still had Bluetooth, and the phone feels a little incomplete without it. Great phone would buy again!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Sri G
from Delaware, Ohio
Expertise:Expert
Verified Purchase:Yes
Strong plastic or Burnt smell from the SPen, was okay for a week and suddenly started smelling plastic or burnt smell, didn’t understand where it’s coming from until the spen was removed from the slot and the smell got stronger, never expected this from the ultra series or any Samsung device to be honest.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Hey Sri G, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day, and wanting the peace of mind that your device is operating as intended. We have provided a link to the Samsung Support Team and warranty information for your convenience. They can help you troubleshoot and resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US