Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,560 Reviews)
Open Ratings Snapshot
Rating breakdown 18,560 reviews
5 Stars
15,994
4 Stars
2,024
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product. 
(
685 out of 811
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Good phone
on November 29, 2025
Posted by: LUIS
Verified Purchase:Yes
Overall I like it. When I set my phone up, I transferred the same settings I had on my previous phone so that makes it easy to use. One thing I don't like the messages through Google. I liked the SMS the Samsung had before.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Total upgrade
on November 29, 2025
Posted by: Scamers
An upgrade in every aspect from my last phone. (Not a Samsung). More bars, camera is awsome and battery lasts longer. The more I use it the better i like it.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
1 main issue
on November 29, 2025
Posted by: Matthew C
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The phone is very well made except for 1 main issue. Being an unlocked phone it lacks the normal powerful coverage I get from T-Mobile. Certain areas I work I'm not getting the same coverage. My conversations drops. I never had this issue with a phone coming straight from T-Mobile. That's my only issue. If that can be fixed I would rate this 5 stars.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on November 29, 2025
Posted by: Jazzphoenix
[This review was collected as part of a promotion.] The features are user friendly and help me manage my busy life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful
on November 29, 2025
Posted by: Colenna
[This review was collected as part of a promotion.] This phone has been wonderful for both me & my husband.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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