Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,651 Reviews)
Rating breakdown 19,651 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
356
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Galactic253
[This review was collected as part of a promotion.] The Galaxy AI is very intuitive. This is my 3rd galaxy phone I have upgraded to. The photos, video, note taking is great. It's having a computer in my pocket. I do my classwork and work writing assignments on this device. Love this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
this product has great features. Galaxy AI works.
on December 5, 2025
Posted by: brun411
[This review was collected as part of a promotion.] This product has great features. Galaxy AI works.Look for it as I got mine free and unlocked. this product has great features. Galaxy AI works. .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dope,awesome, cool..
on December 5, 2025
Posted by: Guccigirl
[This review was collected as part of a promotion.] The all new galaxy AI, has been the coolest and updated technology i know out at the moment. If you've copped one get it now you sure won't be upset on the purchase like most..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best features of all the smartphones
on December 5, 2025
Posted by: GalaxyJ
[This review was collected as part of a promotion.] I use my galaxy ultra for streaming and work. I've also realized the camera quality is far superb from any other galaxy I've had. Every galaxy I've had since the "galaxy 7" has always had a great camera and photo quality. I didn't think it would be much of a difference with the S25 ultra - boy was I wrong. The only thing I do regret is not switching the "ultra" from the beginning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flagship Phone Ever
on December 5, 2025
Posted by: SamsungLifetimer
[This review was collected as part of a promotion.] This Flagship Phone Has Almost All The Features I Have Come To Expect From a Samsung Smartphone. Great Screen Size. Flat Screen Making It Easier To Find A Screen Protector For My New Phone. A Good Responsive Stylus. Excellent Battery Life. Very Good Screen To Body Ratio. The Camera Cluster and Variety Of Camera Lens Have Been Most Helpful in Capturing The Shots I Need In My Fly By The Seat Of My Pants Lifestyle. I Use Galaxy AI Everyday. Awesome Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE LAST PHONE I WILL EVER NEED!!!!!
on December 5, 2025
Posted by: Jenaren
[This review was collected as part of a promotion.] This phone has exceeded every expectation I had for it. From the moment I powered it on, it was clear that an incredible amount of care went into its design, performance, and user experience. The build feels solid and refined, with a sleek finish that looks modern and premium without ever feeling fragile. Every detail seems purposeful and well thought out.
The display is one of the most impressive features. Colors are vibrant, text is sharp, and the screen maintains excellent visibility in bright environments. Whether watching videos, reading, or gaming, the clarity and smoothness add a level of immersion that sets it apart from other devices I have used.
Performance is exceptional. Apps launch instantly, multitasking feels effortless, and there is a consistent sense of speed no matter what I am doing. Even demanding tasks run smoothly, and the device maintains a level of responsiveness that makes daily use genuinely enjoyable. The battery life is equally impressive, comfortably lasting through long days without requiring constant charging. It offers the kind of reliability that allows me to use the device confidently from morning to night.
The camera system stands out as well. Photos are crisp, detailed, and balanced, with realistic color reproduction and strong dynamic range. It captures fast-moving moments with accuracy, and the quality in both photos and videos is consistently high.
Long story short, in my opinion, no other phone on the market can compare to the S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better than the s21, but not much of a difference
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI , the Gemini has been very useful for me. Definitely a good perk!
Besides what a typical person uses a phone for, I mostly use my phone to take videos and pictures of my children, and I use Gemini AI all the time, for any questions I may have.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hey NellyBulgaria, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you have been pleased with the ability to easily get information with Galaxy AI. We have provided a link to the complete manual for your device to help you find additional ways to integrate this amazing innovation in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from the s24 ultra
on December 5, 2025
Posted by: Kjbd21
[This review was collected as part of a promotion.] I upgraded from the s24 ultra to the s25 ultra and here is my opinions so far after using the phone for about a week! The camera seems a little better than my previous model and is more user friendly for me on changing settings for different shots since I am a picture happy person but not very familiar with changing settings for different poses and lighting.
The battery life seems to last me way longer and I am a person who uses my phone for everything but spend a lot of the day between fb and playing mobile games that would eat my battery up much faster on most previous models! I am slowly playing with the galaxy AI capabilities and have been trying to do more with learning how helpful Gemini can be with lots of different tasks to make my day a little easier when working on projects and also to help with different recipes while trying out new dishes!!
The screen size is the same as my previous phone so no bonus there but is big enough for me to enjoy my Netflix and all my other paid services for watching movies and TV shows while I am sitting at the doctor with my hubby or taking my hour lunch breaks! The sound quality is great and the speakers are loud enough for me to set my phone down while on the phone with someone which is great for me to put them on speaker and finish up tasks around the home or at my different jobs where I am working alone! My overall opinion of this phone is the phone deos everything u could need in a smartphone! Well worth the purchase!!!
The battery life seems to last me way longer and I am a person who uses my phone for everything but spend a lot of the day between fb and playing mobile games that would eat my battery up much faster on most previous models! I am slowly playing with the galaxy AI capabilities and have been trying to do more with learning how helpful Gemini can be with lots of different tasks to make my day a little easier when working on projects and also to help with different recipes while trying out new dishes!!
The screen size is the same as my previous phone so no bonus there but is big enough for me to enjoy my Netflix and all my other paid services for watching movies and TV shows while I am sitting at the doctor with my hubby or taking my hour lunch breaks! The sound quality is great and the speakers are loud enough for me to set my phone down while on the phone with someone which is great for me to put them on speaker and finish up tasks around the home or at my different jobs where I am working alone! My overall opinion of this phone is the phone deos everything u could need in a smartphone! Well worth the purchase!!!
Value
5
Written by a customer while visiting Samsung US